Commercial Operations Director (Remote)

About Cleerly

We’re Cleerly – a healthcare company based in Denver, Colorado and New York, New York that’s revolutionizing how heart disease is diagnosed, treated, and tracked. We were founded in 2017 by one of the world’s leading cardiologists and are a growing team of world-class engineering, operations, medical affairs, marketing, and sales leaders. We raised $223M in Series C funding in 2022 which will enable rapid growth and continued support of our mission.

Cleerly is creating a new standard of care for heart disease through value-based, AI-driven precision diagnostic solutions with the goal of helping prevent heart attacks. Our technology goes beyond traditional measures of heart disease by enabling comprehensive quantification and characterization of atherosclerosis, or plaque buildup, in each of the heart arteries. Cleerly’s solutions are supported by more than a decade of performing some of the world’s largest clinical trials to identify important findings beyond symptoms that increase a person’s risk of heart attacks.

About The Team

Cleerly is in the early stages of building the Commercial Operations and broader sales organization. This newly formed team will be a core enabler of our commercial success. Partnering closely with cross-functional stakeholders, the Commercial Operations Leader will define and manage our approach to sales systems, process, and people.

About The Opportunity

Reporting to the Chief Revenue Officer, the Commercial Operations DIrector will support the sales organization with the daily operations of the commercial process and work systems to drive sales force effectiveness. This leadership role leads the CRM (Salesforce.com) Team and is responsible for all sales analytics, sales productivity tools, territory alignment and management, sales forecasting, and more. Candidates must be growth-oriented looking for an opportunity to contribute to the delivery of significant revenue.

Requirements

• Must be extremely strong with Excel
• 10+ years experience in Sales/Services support roles
• High work standard and quality focus
• Deep and broad understanding of sales & marketing processes
• Committed to deliver - action and results oriented.
• Expert level with Salesforce.com
• Excellent communication (verbal/written) and presentation skills
• Bachelor’s degree required, MBA Preferred
• Reliable, responsive, attentive to detail
• Externally focused
• Experience scaling a healthcare sales team in a high growth environment.
• Ability to communicate data to target audiences across the organization.
• Strong organizational skills, time management and ability to multitask.
• Experience building Reports and Dashboards that informs sales reps, sales management, and Executive Leadership current performance and future projections.
• Startup experience a must
• Demonstrated project management skills.
• Ability to follow detailed directions on certain projects balanced with the ability to work independently with minimal supervision on other projects.
• Exceptional project management skills – mapping out plans, milestones and working with cross functional stakeholders to deliver against this.
• Highly analytical ability and can leverage raw unorganized data into actionable insights.

Preferred Skills

• Experience with Showpad
• Salesforce.com administrator certification
• Experience with Hubspot

Responsibilities:

• Create and maintain weekly, monthly, and quarterly reports to reflect changing business rules, inform sales progress, and monitor performance against objectives.
• Serving as a Strategic Thought Partner to Cleerly’s Chief Revenue Officer
• Work with Commercial Team Leadership to focus on delivering cross-departmental OKRs for success and utilization of the tool, with an emphasis on revenue generation/client retention.
• Develop and maintain communication and reporting channels between Field & HQ functions.
• Business owner for company-wide CRM (Salesforce.com).
• Own analysis and reporting for Chief Revenue Officer. Audience includes but is not limited to the Executive Leadership Team and the Board of Directors.
• Work with Business Intelligence to identify the proper metrics to be utilized for dashboard creation to measure the effectiveness of the current GTM Strategy
• Drive sales operations processes & mechanisms and coordinate their implementation (forecasting, sales process, pipeline acceleration, etc.)
• Assist in development and implementation of training plans for the sales team. This includes but is not limited to on-boarding new sales reps e.g. guide and train the on use of Salesforce.com, Showpad, plan and execute sales enablement
• Work with partners in Finance, and People to develop and administer variable compensation plans for the commercial sales organization.
• Serve as internal Salesforce.com administrator, updating existing objects/fields, managing users and permissions, and automating processes to support business needs
• Serve as co-administrator of Showpad sales enablement platform, in conjunction with Marketing colleague.
• Work with sales leadership on data-driven territory and segment alignment, including proper and fair quota allocation.

Salary: $160,000 - $220,000*

• Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.). We hire employees anywhere within the United States and account for geography when determining base salary.

OUR CORE VALUES:

• Our curiosity sparks change.
• We strive to earn trust.
• We value and seek out differences.
• We obsess over client success.

Why you should apply:

• GROWTH: We prioritize learning and growth. As a rapid growth company, there is always space for new challenges and responsibilities.
• OWNERSHIP: Everyone on the team contributes to our success, so everyone has equity in the company through our employee stock option incentive plan.
• BENEFITS: Cleerly offers a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. Along with stock options and a 401(k) match program that helps you invest in the future, Cleerly also offers company wide holidays, a winter break, as well as a self-managed PTO policy. Additional benefits include, wellness, home office and learning & development stipends and parental leave benefits for new parents.
• PURPOSE: Cleerly’s purpose is to create a world without heart attacks. With our new paradigm for precision heart care, we will leave big footprints in the sands of time. Help us make that a reality!

Don’t meet 100 percent of the qualifications? Apply anyway and help us diversify our candidate pool and workforce. We value experience, whether gained formally or informally on the job or through other experiences.

OUR COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER. We do not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.

Job duties, activities and responsibilities are subject to change by our company.