Operations Associate / Salesforce Associate

POSITION SUMMARY

Peek is seeking an individual with strong analytical skills to directly assist the COO in all duties including but not limited to data analysis, process and dashboard development, software tool development, case study administration and analysis, etc. This individual shall have unique access to company data and directly participate in senior management actions and decision making, including occasional acts directly on behalf of the COO.

DUTIES & RESPONSIBILITIES

General:

• Continually seek and implement innovations which track and optimize Peek operations.
• Participating in strategic decision making and deployment activities which have company wide operational impacts.
• Act as a key contributing member in the “Office of the COO” as an “Operations Associate”

Salesforce Development:

• Assist with special development, or platform migration projects including all aspects of initial research, planning, execution/deployment, troubleshooting, training & continuous optimization!
• Participate with existing Peek Salesforce staff in various leadership or assistance roles!
• Maintain and improve existing Apex Classes (ex. Project Scheduling Utility, Module Inventory Tracking System, Special Data Retrieval Functions, Custom Object Conversion Utilities, etc)

Salesforce Administration:

• Maintain, update and develop new reports and dashboards for Peek employees, in accordance with optimal procedures and desired outcomes!
• Develop new reports to be used in senior level strategic decision making!
• Assist/lead 3rd party application integration and optimization, API management, etc.
• Assist/lead existing Peek Salesforce staff in administration and updating of our platform.

Other Operations Associate Duties:

• Assist/lead in maintenance & upgrades of a custom iPhone & Android phone application for collection of site photos
• Assist in maintenance and development of existing core Excel based tools/utilities. Where applicable, assist or lead efforts to migrate the tool to new platforms.
• Perform data analytics.
• Assist/lead data migration and online platform development for other projects (such as development of Peek Crew “Professional Development Program” PDP for online learning)
• Assist/lead in the writing of VBA macros, or other automation tasks
• Clan, analyze and provide insight based on raw data.

KEY CHARACTER TRAITS

• Self-starter, always takes initiative.
• Highly organized, meticulous
• Problem solver
• Doesn’t stop until solutions found and/or conclusions reached.
• Excited to learn new skills, gain experience and knowledge in new domains.

REQUIRED QUALIFICATIONS/SKILLS

• Experience performing research and performing a deep dive into a desired topic and obtaining a complete understanding as required or desired.
• Salesforce Administrator & Developer Certification (via Trailhead or equivalent)
• 3 years of demonstrated coding and development experience.
• 3 or more years of ERP software administration or development experience (ex. Salesforce, SAP, Oracle, or other)

PREFERRED QUALIFICATIONS

• Strong written and verbal communication skills
• Additional analytical software experience such as Power BI, Tableau, SAS DB & SQL Programming
• Direct experience in business operations, such as writing/development of operational procedures.
• Strong visual design sense, with ability to communicate effectively and elegantly using reports, graphs, charts, etc.
• Bachelor or Master of Science in an analytical discipline. Ex: Software, Accounting, Business, Engineering, Math, Science. And/or Master in Business Administration.

HOURS, LOCATION, COMPENSATION + BENEFITS

• The typical workday is 8-10 work hours with a break for lunch, starting between 8 to 9 AM. Target starting annual compensation is $70k or more per year.
• Please know that solar development and contracting is a “hands on” business. Most operations employees spend 100% of their time in the field or office, as does the COO, with some exceptions. It is our expectation and vision that this position spends a majority of their time working directly work with the COO in person continually on a daily basis.
• Benefits include health, dental, and vision insurance; 4% match 401 k program; and 2.5 weeks of vacation plus paid holidays.
• Given the nature of the role, individual must work 100% in the office with the COO for the first 4 months. Following the initial period, limited work from home will be allowed, up to 2 days per week.

WHAT WE OFFER

The company culture is defined by the Peek Way, which results in consistent 5-star customer service reviews. The company is now leveraging its extensive expertise to drive new growth by delivering significantly more value to its customers. Peek’s purpose-driven culture paired with our deep expertise and capabilities position our employees to success professionally and thrive personally.