Offsite Administrative Assistant - Remote | Wfh

Are you looking for a rewarding opportunity to make a positive impact in people's lives while being part of a dynamic and caring team? We are a leading healthcare provider seeking a passionate and skilled Administrative Assistant to play a key role in our mission to deliver exceptional patient care. We may not reveal our company name just yet, but we promise an exciting journey ahead!
As our Administrative Assistant, you will be at the heart of our patient-focused approach, providing top-notch support to both current and potential patients. Through friendly and empathetic phone interactions, you'll assist in appointment scheduling and offer guidance on our extensive range of services and policies.
In addition to your fantastic phone skills, you'll also shine in handling patient, partner, and insurance inquiries via email, becoming a troubleshooter extraordinaire for scheduling, payment, insurance, record release, and other essential matters.
Your organizational prowess will be put to the test as you take charge of our provider team's schedule. Ensuring that all necessary patient information is gathered prior to appointments, verifying insurance plans, and booking appointments with the perfect providers at the right times will be your mission.
As a valued member of our team, you'll be entrusted with the important task of collecting and releasing patient records with the utmost care and confidentiality, always respecting the necessary authorizations.
Tech-savvy candidates, rejoice! You'll have the chance to master the latest tools and technologies, such as Slack, Gsuite, DrChrono, Dialpad, and Helpscout, to make your work life more efficient and enjoyable.
What We're Looking For
Above all, we're seeking excellent communicators who can connect with patients both verbally and in writing with warmth and understanding.
You've got at least 1 year of experience in customer-facing or patient-focused roles, which has honed your service mindset and problem-solving skills.
With a background in healthcare, you're well-versed in the unique challenges and rewards of working in the industry, and you're eager to continue growing in this field.
While healthcare-specific expertise isn't necessary, you're the type who loves learning and is dedicated to mastering our processes, tools, and policies to deliver excellence every day.
A true team player, you're always ready to lend a helping hand to ensure our team's success and collaborate with interdisciplinary experts, including physicians, operations, and technology professionals.
Preferred Attributes
If you hold a bachelor's degree, that's a fantastic bonus!
You're excited about the prospect of working in a collaborative environment, partnering with various specialists to achieve our shared goals.
Your comfort with computers is second nature, and you may even have some experience with electronic health record systems.
Rewards And Benefits
We take care of our team because they take care of our patients. As part of our family, you'll enjoy a range of benefits, including:
Comprehensive health, dental, and vision benefits, including an FSA for your peace of mind.
Mental health support through Spring Health, ensuring your well-being inside and outside of work.
Planning for your future is essential, so we offer a 401k plan to help you build a stable financial foundation.
Time off is vital for rejuvenation, and our generous PTO plan includes holiday time to cherish precious moments with your loved ones.
Commuting can be stressful, but our pre-tax commuter benefits will ease the burden.
Excited about this opportunity? We can't wait to learn more about you and welcome you to our compassionate and innovative team. Apply today, and let's embark on this fulfilling journey together!
Please note that the compensation range for this position is $16-25 per hour, reflecting the skill and experience of our future team member.
Now that you have an enticing job description, it will surely attract passionate and skilled individuals who will contribute to your team's success.
Employment Type: Full-Time
Salary: $ 16.00 25.00 Per Hour