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Company

Sonova

Address , Aurora
Employment type
Salary $80,000 - $125,000 a year
Expires 2023-10-19
Posted at 8 months ago
Job Description

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing solutions help millions of people enjoy life’s unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

Join Sonova. Create sense.

Aurora (IL), United States

National Account Manager - Amazon, US and Canada

Who we are
In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we – through our core business brands Phonak, Unitron, Connect Hearing, Sennheiser and Advanced Bionics – develop, manufacture and distribute solutions that push the limits of technology and redefine the future of our industry. Our talented and committed employees all over the world know they contribute to something greater than themselves – they create sense.
Who is Sennheiser

We live and breathe audio. We are driven by the passion to create audio solutions that make a difference. The business with consumer devices such as headphones, soundbars and speech-enhanced hearables is now operated by Sonova Holding AG under the license of Sennheiser.
With the well-known Sennheiser brand, the company stands for premium quality in the field of audio products. In order to remain among the best in its field, Sonova Consumer Hearing is always on the lookout for outstanding talent for the Sennheiser brand. The company is headquartered in Wedemark, Germany, with approximately 650 employees worldwide.

The Way We Work
At Sonova we value our employees and prioritize their well-being. We believe people do their best and most innovative work in an inclusive environment that provides opportunities for engagement and collaboration across teams while offering flexibility in how work gets done. We designed our work model team by team, empowering teams to customize a working environment that balances individual team needs with business outcomes. By offering work options, we foster more flexible and individualized time management, contribute to a healthy work-life integration, increase employee satisfaction, build meaningful partnerships at work, and calibrate productivity to acknowledge you have a life outside of work. Sonova has chosen a HYBRID WORK MODEL- Customized by team that keeps our employees motivated and engaged.

Sonova Values
At Sonova, we come to work every day knowing that continuous innovation across all disciplines, our shared engagement as a team and our responsible approach to all things we do, brings the delight of hearing to millions of people: to hear better, to listen to music, to communicate effortlessly with friends and loved ones, and to fully enjoy life with all its great variety of sounds. In doing so, our shared core values reflect the corporate culture that defines and unites us as a company across all brands and regions.
We Care
  • - We care for our employees, customers and consumers, as well as our shareholders and society.
We drive innovation
  • - We courageously pioneer new ideas and approaches to come up with impactful innovations, to delight customers and consumers.
We strive for excellence
  • - We act with agility. We aim to excel. We are continuously working on improving products, services, processes and skills, to realize growth.
We take accountability
  • - We deliver on our commitments. We take accountability to provide outcomes in agreed quality and time, always acting with integrity.
We build the best teams
  • - We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place.

Aurora, IL or Seattle, WA
National Account Manager- Amazon, USA and Canada
Purpose of role: The National Account Manager, Amazon USA & Canada will be responsible for managing strategic relationships and tactical executions with both Amazon USA & Canada and internally within our organization, to successfully meet and/or exceed an assigned annual sales target for Sennheiser.

Our Offer to You:
  • Sonova’s outstanding opportunities and career growth
  • A company that values diversity and inclusion
  • Modern mindset and processes, accommodating flexible working conditions
  • Opportunities for further responsibilities and support for further training and development
  • Improving the quality of life of millions of people suffering from hearing loss
  • A challenging and motivating assignment as part of a dynamic team

Main Tasks and Responsibities:
  • Support Sales Director developing and maintaining high-level relationships with regional channel contacts and key account principals
  • Ensure optimal product launches and effective discontinuation activities with Amazon USA & Canada in line with defined distribution and marketing plans
  • Execute both external and internal daily management tasks including, but not isolated to, sales reporting, promotional programs, order management, Amazon catalogue availability, demand planning and marketing optimization
  • Collaborate with key decision makers within the Amazon business to ensure a fruitful relationship in order to facilitate ongoing support for the brand and ultimately deliver growth
  • Build and maintain strong relationships with key decision makers at Amazon USA & Canada
  • Work closely with the internal Marketing Team to optimize our Amazon Advertising investments to drive both new product launch and promotional program effectiveness
  • Optimize new product listings and launches with Amazon in line with the strategic distribution targets of the organization
  • Collaborate with North American Senior Management to develop and manage performance metrics for Amazon USA & Canada
  • Support the development, implementation and coordination of regional and global retail channel projects
  • Collaborate with the key Sennheiser Operations and Retail Teams to optimize the performance across Amazon USA & Canada, and the wider Retail Team
  • Provide market feedback on trends, opportunities, competitive products and sales developments in close cooperation with the product specialist(s)
  • Assuming a leadership role across both the Global Amazon Team and wider Global Account Management Team in sharing best practices
  • Internally being a leader within the global Amazon Team to share best practice across markets, as directly managing the largest Amazon account globally
  • Forecast, analyze and report financials for Amazon USA & Canada to include accurate SKU forecasts, monthly, quarterly and yearly sales growth projections
  • Develop and execute sales strategies to successfully meet and/or exceed an assigned annual sales target.
  • Support the Sales Director in identifying sales and marketing opportunities to optimize the performance of Amazon USA & Canada
  • Effectively manage the Net Sales and Profitability of the Amazon USA & Canada accounts in line with the strategic direction of the organization
Works closely with:
Internal:
  • Regional Operations Team (specifically finance, supply chain and customer service)
  • Global Retail Account Management
  • Global Amazon Account Management
  • Regional Trade Marketing
  • Regional Retail Sales Team, including Global Key Account Managers for North America

External:
  • Amazon USA & Canada Key Decision Makers – Vendor Managers, Specialized Vendor Services, Amazon Advertising, Amazon Operations
Third Party Account Support

Education and Skillset:
  • Strong verbal and written communication skills with the ability to work with all levels of management
  • Solid understanding of retail pricing policies
  • Excellent analytical skills
  • Ability to travel domestic and international up to 25% of time
  • Excellent knowledge of the USA and Canadian retail landscape, shopper behaviors and related merchandising tactics
  • Attention to detail; self-directed; self-starter; expert problem solver
  • Results focused; uses performance targets and goals to drive personal accountability.
  • Excellent negotiation skills
  • Outgoing nature with strong networking and relationship building ability
  • 5-8 years’ experience and proven success in Sales Management and Business Development roles in the Consumer Electronics Channel or Fast-Moving Consumer Goods
  • Strong initiation skills, ability to respond quickly to changing business environments
  • A minimum of 2 years’ experience in managing large national retail chains
  • Bachelor’s degree or equivalent work experience required
  • Ability to work individually and cross-functionally across internal teams such as Sales, Marketing, and Operations to problem solve and ultimately drive results
  • Analytical thinker, with the ability to turn strategies into successful execution
  • Excellent Microsoft Excel, PowerPoint, and Outlook skills
  • At least 2 years of direct management responsibility of outside vendors
Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact [email protected]

Health Benefits and Perks :
  • TeleHealth options
  • Company paid life/ad&d insurance
    • Additional supplemental life/ad&d coverage available
  • Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
  • Internal social recognition platform
  • Robust Internal Career Growth opportunities
  • STD LTD Buy-ups available
  • Additional supplemental life/ad&d coverage available
  • Tuition reimbursement
  • 401k plan with company match*
  • Legal/ID Theft Assistance
  • Hearing aid discount for employees and family
  • Paid parental bonding leave
  • Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
  • PTO, floating Diversity Day, & paid holidays*
  • Company paid Short/Long-Term Disability coverage (STD/LTD)
    • STD LTD Buy-ups available
  • Medical, dental and vision coverage*
  • D&I focused: D&I council and employee resource groups
  • Accident/Hospital Indemnity coverage
  • Plan rules/offerings dependent upon group Company/location.
If the applicant selected for this role resides in CA, CO, NY or WA we adhere to the pay transparency required in those states. This role's pay range is between: $80,000 - $125,000. This role is also bonus eligible.

The Sennheiser brand

The Sennheiser brand stands for premium quality in the field of audio products.
At Sonova Consumer Hearing, we develop and offer consumer devices such as headphones, soundbars and speech-enhanced hearables under the brand license of Sennheiser.

The business is headquartered in Wedemark, Germany, and has approximately 650 employees worldwide. To continue to be among the best in the industry, we are always on the lookout for outstanding talent.