Microsoft Senior Administrator Jobs

SUMMARY: A local Houston Managed Service Provider serving small to mid-size organizations providing systems and network support is seeking an experienced Microsoft Modern Desktop Senior Administrator with experience working as a Managed Service Provider. In this role you will provide on-site support to Houston and surrounding area clients as well as work from home 20%-30% after 6 months.

RESPONSIBILITIES:

• Provide end-to-end client support from a broad-based IT background, with technical understanding of networks, protocols, security configurations, and identity and access management
• Implement and support backup and disaster recovery solutions using Veeam Backup and Replication
• Travel to 1-2 clients daily to resolve system and application performance issues
• Communicate and solve problems with teammates, clients, vendors, and other stakeholders
• Design, configure, maintain, and monitor WAN and VPN connections to remote divisions
• Create and maintain internal and client facing documentation, work within a ticketing system
• Configure and deploy multi-factor authentication systems, like Microsoft MFA and Cisco Duo
• Install, configure, maintain, and monitor client server environments with an emphasis on Windows Server 2012, 2016, and 2019
• Be exposed to networking; troubleshoot common networking issues
• Work in cloud-based technologies, including Microsoft Azure, Office 365 and private cloud offerings
• Provide hands-on experience with virtualization platforms, such as Microsoft Hyper-V or VMware vSphere
• Utilize security best practices to deploy on-premises and cloud-based technology solutions
• Analyze company and user needs; recommend appropriate solutions

REQUIREMENTS:

• Motivated to improve technical skills in and out of the workplace
• Minimum five, ideally ten, years’ experience in a systems focused engineer role
• Extensive experience with Microsoft Active Directory, Group Policy, DHCP, DNS, IIS, and Remote Desktop as well as Microsoft Exchange, both on-premises and Microsoft 365.
• Windows 7 and greater
• Hardware including server configurations, storage methodologies, network routing and switching
• Microsoft Windows Server 2012/2016/2019, Microsoft Exchange Server 2013/2016/2019
• Willingness to earn technical certifications (e.g., Microsoft, Fortinet, etc.)
• Virtualization technologies including HyperV or VMWare (vCenter and multi host experience a plus)
• Track record of integrity and excellence
• Passion for delivering remarkable customer experience
• Security and antivirus products (ESET experience preferred)
• Microsoft Active Directory; Group Policy administration
• Strong verbal and written communication skills
• MS Office 2013/2016/2019 and O365/M365
• Team player, enthusiastic, achievement driven attitude
• 2+ years’ experience with exposure to network environments, both cloud and on-premises
• Spam filtering technologies (Barracuda and O365 experience preferred)
• Passed MS-100 or MD-100

Additional Preferred Qualifications

• Cisco Duo identity and access management technologies
• Security awareness technologies such as KnowBe4
• ConnectWise Manage ticketing experience is a plus
• Microsoft Remote Desktop
• Cisco Certified Network Administrator or Professional (CCNA or CCNP) is a plus
• Microsoft Azure and related cloud-based technologies
• Bachelor's degree from a four-year college/university in Information Systems or Engineering preferred, but not necessary
• Microsoft 365 Certified, Modern Desktop Administrator Associate or Microsoft Azure Certification preferred
• Firewalls/switches (Cisco, Fortinet, HP, and Meraki experience preferred)
• Backup Solutions including Veeam Products, Datto, and Syncrify
• SQL Server Maintenance and Administration 2012, 2014, 2016 and 2019