Mgr Branch Operations Jobs

The CSC ServiceWorks Story

We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States, Canada, and Europe.

Our Best-in-Class team of 3,000 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.

Visit our Careers Website at www.cscsw.com to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.

CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status

EOE/AA/M/F/Vets/Disabled

Overview

MANAGER BRANCH OPERATIONS OVERVIEW:

CSC Manager Branch Operations can have it all. Be a leader and make it home for life’s moments that matter. You’ll manage a team and execute the general operating objectives set by the Executive Vice President of Operations. You will lead by directing the branch staff in the areas of service, administration of business, warehouse and delivery, installations, and reporting of financial information.

This individual would have full local P&L performance responsibility ensuring that the Branch is maximizing operating efficiencies while supporting local sales initiatives. It’s a dynamic role where you’ll find the challenge of managing a successful team rewarding at a company that supports your success in your career and life.

As a CSC Manager Branch Operations, you’ll be an important part of what works.

Working with your teams you will lead the Branch and your days may include:

• Managing the security of regional assets including facilities, cash and currency, inventory, vehicles, and machines on location
• Creating annual goals and budgets in order to achieve the financial goals of the branch; monitoring and reporting on the progress throughout the year
• Maintaining and strengthening the relationships with Client Base
• Managing the daily activities of the administrative, service, collection, warehouse and delivery staff
• Training your team to keep safety top of mind so we can stay injury free and compliant with government regulations and company safety policies.
• Supporting growth and development within your team through mentorship, training, and exposure to other services and business functions.
• Building and retaining a team of Best in Class talent, managing and training on CSC processes, procedures, and client-focused service culture, and goal-setting for the team and individuals.
• Managing the execution of standard operating procedures and company policies for all departments
• Following through on our customer commitments by managing team schedules for on-time service and responding expeditiously and compassionately to customer complaints.

What it means to Be Part of What Works

How we do things at CSC is just as important as what we do. Our values empower every team member to provide the highest level of service to our customers and live their full potential.

Our core values are a part of what differentiates us as Best in Class.

Safety Awareness

Customer Focus

Integrity, Trust, & Respect

Drives Engagement

Teamwork & Collaboration

Follows Through on Commitments

Benefits & Perks

• Company Paid Life insurance
• Flexible Spending & Health Savings Account
• Year-round Work & Paid Training
• 75% Employer Paid Medical, Dental, and Vision insurance
• Work Life Balance!
• Some positions are provided a Company Vehicle, Fuel Card, and Corp Card for all expenses
• Paid Vacation, Personal Time Off and Holiday Pay
• Paid employee Referral program
• 401k with generous Company Match

What we’re looking for

In this role, you’ll need:

• Experience managing a multi-million-dollar, multi-site operation and related P&L; ideally involving service, cash, collections and capital equipment. Experience with route business a plus
• Bachelor’s degree in supply chain management, logistics or business administration; and 7-10 years related experience and/or training; or equivalent combination of education and experience.
• Significant experience in a related field, such as those involving servicing equipment, field operations and vehicles, parts inventories, etc.
• Experience with safety, security and loss prevention
• Exemplary communication skills (verbal, written and client facing presentation)
• Full PC literacy including the customer relationship management system (SFDC) and MS office

Salary Range

$105,000.00 - $115,000.00

ID 2023-1678

Category Branch Operations

Position Type Regular Full-Time

Minimum USD $105,000.00/Yr.

Maximum USD $115,000.00/Yr.