Retail Branch Manager Jobs

Retail Branch Manager - 059618

Description

Take the next step toward your new career today!

Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!

• Proactively grow business deposits and loans through inside and outside business calling.
• Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
• Demonstrate flexibility to perform every other duty as assigned.
• Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships.
• Inspire and lead team members to reach their full potential.
• Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives.
• Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.
• Embrace and lead a technology driven customer experience.
• Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region.
• Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with retail partners and customers.

• Must be proactive when seeking business outside of the branch.
• Ability to work flexible or extended working hours to meet business needs; demonstrated reliability.
• Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment while maintaining accuracy and attention to detail.
• Ability to understand instructions, forms, applications, and be familiar with financial statements and credit reports.
• Inspired, goal oriented, disciplined, team leader with strong interpersonal skills, sales aptitude, and comfortable with outside sales.
• Must be open to direct coaching and feedback.
• Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.
• Ability to maintain the highest level of confidentiality, follow directions, and apply proper policies, procedures and guidelines.
• Knowledge of/or ability to quickly learn products, services, policies, procedures, regulatory guidelines, as well as engaging in as sales and service process.

Qualifications Minimum Qualifications/Experience:

• 5 years of relevant and transferrable sales and/or customer service experience.

OR a Bachelor’s degree and 3 years of relevant and transferrable sales and/or customer service experience.

• 1 year of experience leading and directing the activities of a sales team is required.
• Previous instore banking experience is preferred, but not required.
• Individuals with this level of experience typically report to an on-site manager; will mentor or lead a team of more junior staff but do not typically have formal management responsibility for personnel decisions.
• Must be positive and engaging.

Formal Education & Certification:

• High School Diploma or equivalent required.

Work Status:

• Full-Time.

Supervisory Responsibility:

• Responsible and accountable for all personnel and employment decisions at assigned branch/location.

Travel:

• Up to 50% or more outside of branch or as needed by customer.

Working Conditions:

• Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.

Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Job : Branch Banking

Primary Location : Indiana-Muncie

Schedule : Full-time

Work Locations : IN - Muncie Walmart-0224 1501 East 29th St Muncie 47302

Unposting Date : Ongoing

Organization : Indiana