Membership Manager, Marketing Jobs

Hyperallergic is a leading online voice publishing contemporary perspectives on art, culture, and more. Founded in 2009 as a forum for playful, serious, and radical perspectives on art in society, Hyperallergic combines art world news coverage with insightful commentary to reach an influential audience of over one million readers a month.

Hyperallergic is looking for an enthusiastic and experienced Marketing Manager to join our team in Brooklyn, NY. In this role, you will work directly with our Publisher and a small team to manage and grow our recently launched Membership Program.

The ideal candidate will be detail-oriented with excellent communication, writing, and organizational skills, a self-starter who can work independently, and experienced in marketing, project management, data analysis, and optimization techniques. Enthusiasm for visual arts and culture and familiarity with Hyperallergic’s coverage areas are vital to this position.

This is a permanent, full-time position with benefits. You'll be joining a group of hard-working, creative people who are passionate about doing important work, while striving to maintain a healthy work/life balance.

Primary Duties include:

• Setup and manage partnerships with other organizations to provide additional benefits to members
• Develop and execute a plan to grow our membership through email newsletters, on-site messaging, in-person and online events, and other tactics
• Plan both online and in-person events to support membership recruitment
• Collect and analyze member feedback and sentiment through periodic surveys and analysis of email responses
• Answer member questions via email and provide support for payment or account issues
• Monitor and compile campaign analytics, and work with the marketing team to optimize strategy
• Create content and email newsletters to communicate and promote our journalism and its impact with our members
• Support marketing team with other related projects and deliverables as needed

Requirements

• Passionate about the future of independent arts journalism
• Minimum 3–5 years of relevant marketing experience, membership or subscription experience preferred
• Familiarity with HTML, Wordpress, email marketing, and social media tools
• Enthusiasm for visual arts and culture
• Excellent attention to detail
• Ability to multitask, prioritize, and organize work to meet deadlines and handle multiple requests
• Analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong interest in understanding the challenges and opportunities in the media industry

We regret that we are unable to consider applicants who require visa sponsorship at this time.

Benefits

• Disability & Life Insurance (Basic, Voluntary, & AD&D)
• Retirement Plan (401k with 3.5% match)
• Health Care Plan (Medical, Dental, & Vision)
• Commuter Benefits
• Salary range: $60,000–$85,000/year (Based on experience)
• Paid Time Off (Vacation, Sick, Public Holidays)