Medical Receptionist / Medical Billing - Remote | Wfh

We are looking for a friendly and enthusiastic team member to join our dynamic healthcare practice. As a valued member of our team, you will play a vital role in ensuring a seamless experience for our patients. We prioritize excellent customer service, attention to detail, and a passion for providing top-notch care.
Responsibilities
Be the Welcoming Voice: You will be the first point of contact for our patients, handling incoming calls with a warm and friendly approach. Assist patients with scheduling appointments, managing billing inquiries, and processing medication refills.
Efficient Communication: Respond promptly and professionally to voicemails, ensuring that patient concerns regarding scheduling, billing, and medication refills are addressed in a timely manner.
Master of Patient Charts: Navigate patient charts confidently to retrieve essential information such as medication refill dates, appointment details, and demographic data. Your familiarity with the system will contribute to efficient and accurate patient care.
Collaborative Billing Support: Work closely with our clinical and administrative teams to handle billing-related matters, ensuring smooth coordination and effective communication.
Billing Accuracy: Take charge of daily billing tasks, ensuring that all patient visits are accurately recorded and billed. Your meticulous attention to detail will contribute to the financial success of our practice.
Insightful Reports: Generate regular reports using our electronic medical record system to track and analyze billing operations. Your reports will provide valuable insights to optimize our billing processes.
Streamline Care Team Collaboration: Assist in the export of documentation to other healthcare providers involved in the patient's care, such as dermatologists or gastrointestinal specialists. Your coordination skills will ensure seamless collaboration across the care team.
Workflow Quantification: Utilize Excel and Google Docs to prepare daily reports on workflow quantification. Your data-driven approach will contribute to optimizing our operational efficiency.
Administrative Support: Handle various administrative tasks, including printing, copying, scanning, and mailing items as directed by the clinical and administrative teams. Your assistance will help maintain smooth operations within the practice.
Requirements
Excellent customer service and interpersonal skills
Strong attention to detail and organizational abilities
Proficiency in navigating electronic medical record systems
Comfortable collaborating with a diverse team of healthcare professionals
Basic knowledge of Excel and Google Docs
Ability to multitask and prioritize responsibilities effectively
Join our passionate team and be part of an organization dedicated to providing exceptional care to our patients. Apply now and help us make a positive impact on people's lives every day!
Employment Type: Full-Time
Salary: $ 16.00 Per Hour