Medical Assistant - Back Office

Planned Parenthood California Central Coast (PPCCC) values diversity, equity, and inclusion. We believe we are most impactful when people with a wide range of backgrounds, experiences, and identities come together with common purpose. We are committed to advancing health equity in communities along the Central Coast and we are taking focused steps to become an organization where every person feels a genuine sense of belonging. With this focus, we strongly encourage Black, Indigenous and People of Color (BIPOC) and members of the LGBTQ+ community to apply and help serve the needs of our communities.

PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC provides 35,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.

JOB SUMMARY:

Primarily responsible for activities related to clients seeking reproductive services specifically patient intake for reproductive health services. Must be able to work on computers and assist clients in a patient, non-judgmental, empathetic manner and provide excellent customer service with a tone that is nurturing and accommodating to all.

Essential Functions

Adhere to Planned Parenthood California Central Coast policies, procedures, and protocols.

Maintain patient records, checking for completeness, errors, signatures

Work to ensure patient satisfaction. Establish rapport with clients, remaining cognizant of and responsive to needs for medical and educational care delivered in a professional, expedient manner.

Provide patient education regarding reproductive, abortion & sterilization services.

Qualifications

Medical Assistant Certification is required.

Ability to relate to diverse communities.

English-Spanish bilingual skills are desirable

Must be able to travel within PPCCC geographic area (Thousand Oaks to San Luis Obispo)

Planned Parenthood California Central Coast’s (PPCCC’s) compensation philosophy supports the organization’s mission, vision, and values. Each position has a salary based on market value and the organization’s pay levels. The starting salary for this position is $ 22.96/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries.

Pay Differential: $0.50/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.