Marketing Development Representative Jobs

JOB SUMMARY/OVERVIEW

A s a Marketing Development Representative (MDR) at TriNet you will serve as the face of a well-established, reputable company that empowers the small business community to focus on what matters most – growing their business. The Marketing Development Rep is responsible for working and following up on marketing-qualified leads (MQLs) and turning them into sales-qualified leads (SQLs). This role, coupled with TriNet has an emphasis on continuous learning while stay ing up to date with the products and services offered.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

ESSENTIAL DUTIES/RESPONSIBILITIES

• Uses a sales and marketing hybrid approach to ensure our customers receive the best value via our sales LiveChat and sales line.
• Send relevant follow-up content to MQLs while gaining personal feedback and insights that inform the creation of new content.
• As requested, discuss contact and prospects with necessary internal experts to clarify issues and finalize sales data.
• As directed, assist in the development of email, direct mail, and other marketing and sales programs that relate to marketing development and marketing/sales requirements.
• Ask required questions of contacts to categorize them as qualified leads for sales reps and converse with contacts to support answers to questions and related business information obtained through the call.
• Identify best appointment calendars that suit both the contact and the sales rep to create a sales opportunity. Follow up with appropriate parties to confirm scheduling and discuss outcomes.
• Maintain accurate and detail account information and notes via Salesforce.
• Participate in team meetings and events.
• Manage and audit contact data in SalesForce (CRM) to track the contact through the sales process.
• Manage and record all activity for MQLs assigned by outwardly communicating via phone and email and notating in SalesForce.com.
• Under general supervision, make outbound calls and emails, engaging with key business leadership and C level executives in targeted markets and industries about TriNet’s services and value proposition.

JOB REQUIREMENTS AND QUALIFICATIONS

Education:

High School Diploma required, Bachelor's Degree preferred; or equivalent combination of education and experience

Training Requirements (licenses, programs, or certificates):

None

Experience:

Sales or customer service experience preferred.

Other Knowledge, Skills and Abilities:

• Confident, energetic, and a critical thinker.
• Proficient in Microsoft Office Suite
• Articulate and persuasive written and oral communicator
• Seeks out, internalizes, and applies coaching feedback
• Great active-listening skills
• Strong attention to detail and highly organized
• Experience using a CRM; Salesforce preferred
• Excellent interpersonal skills
• Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities
• Work collaboratively as a team member.
• Ability to communicate with employees at all levels of the organization

WORK ENVIRONMENT/OTHER INFORMATION (Travel required, physical requirements, on-call schedules, etc.)

• 100% Remote
• Minimal travel required