Manager - Operations Jobs

As the Manager - Operations, you will manage multiple priorities in a customer-centered environment. You will lead a diverse group of team members, which can include Operations Associates, Drivers and Administrative Coordinators. You will interact with other internal departments such as Sales in addition to external customer support and interactions. You will provide exceptional customer service through order fulfilment and problem resolution. You will oversee key performance indicators (KPIs) to maintain and improve service quality. You may manage employees in a unionized environment. The start time for this role is 10:00am, as this will be 2nd shift.

Responsibilities:

• Manages expense-based profit and loss statement (P&L) to plan.
• Ensures compliance with policies, procedures, and audit standards (e.g. internal controls, ISO 9000).
• Ensures preventative maintenance of the facility and all equipment (e.g. material handling equipment, wire cutting machines, racking systems, warehouse infrastructure).
• Actively engaged in developing annual budgets for the facility.
• Works with other support departments such as Accounts Payable, Accounts Receivable, Human Resources and Finance.
• Manages all aspects of the location to include accurate on time order fulfillment and shipping, on time receiving, manage working capital (as it relates to Operations), inventory and quality management systems.
• Manages, coaches, mentors, hires and trains employees. This also includes performance management.
• Maintains a safe, secure and inclusive workplace.
• Management responsibility of a location that could include multiple warehouse management systems and/or multifaceted customer value added services.
• Drives efficiencies within the facility using LEAN methodologies.
• Maintains facility tour-ready standards.
• Matches facility capacities to customer/sales professionals’ expectations. Works with sales professionals and leadership to ensure alignment with market strategy and accurately set customer expectations.

Qualifications:

• 5+ years’ operations experience, specifically in distribution center facilities preferred
• High School Degree or Equivalent required; Bachelor’s Degree preferred
• Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point)
• Ability to travel 0-25% of the time
• Experience managing a group or team of individual contributors and/or indirectly supervises support staff
• Ability to effectively communicate in both group and individual settings
• Capable of handling multiple priorities with a high sense of urgency

Working Environment: Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

The expected salary range for this role is $77,100 - $131,100. This is the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s compensation level within the range will be based on several factors, including but not limited to geographic location, experience, relevant education, qualifications, skills, organizational needs, and performance. Wesco provides a variety of benefits to employees, including health insurance coverage, disability insurance, 401k Plan, and Paid Time Off.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.

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