Operations Manager Jobs

Operations Manager

Rochester, NY

JK Executive Strategies is excited to partner with a reputable consumer services company in search of an Operations Manager to integrate the owner’s vision into a highly accountable, profitable service organization. Our client is committed to establishing long-term, mutually satisfying relationships with their team members and clients. The Operations Manager will have a service-first mentality and can drive the organization to be customer-focused, detail-oriented, and family-oriented.

Our client offers opportunities for growth with plans to expand rapidly and provides consistent opportunities for personal and financial success. This position offers a challenging work environment that will never leave you bored. The Operations Manager is a hands-on position that will focus on client satisfaction first. We are looking for a leader who will treat the business as if it were their own. You will work closely with the owner, team, and customers to identify and deliver excellent, friendly, and timely services.

Requirements

• Integrity – Operate and lead with the highest level of integrity.
• Excellent communication and interpersonal skills – Experience building solid relationships with a wide range of personalities and skill levels to do your job. Ability to elevate issues so that there are no surprises.
• Self-motivation – In an autonomous environment, experience operating as a highly driven, efficient, and organized leader while managing competing priorities and working independently to accomplish goals.
• Drive for Growth – This is a service position at the core. Ability to hold team members accountable to grow the business through excellent customer service.
• "Team player" attitude – Ability to work with others respectfully and enthusiastically and willingness to step in and support the team when skills are in demand.
• Ability to "rise to a challenge" – as in any business, challenges will occur. Willingness to remain flexible and persistent, while communicating openly regarding obstacles encountered, and develop creative strategies to overcome those obstacles.

Responsibilities

• A university degree, preferably with a major in business or equivalent.
• Results-oriented with a sense of urgency while being motivated by success.
• Minimum of 5 years in a service-oriented, distribution, or trade business
• Ability to identify talent, hire, lead, manage, and bring accountability to all team members.
• Well-organized with attention to detail and the ability to prioritize and follow through.
• Dynamic and outgoing with excellent interpersonal, listening, and communication skills.
• Self-starter with a proactive team-oriented management style.
• Ethical with the ability to hold the team accountable to company standards.

Salary Range: $85,000 - $110,000

JK Executive Strategies is an Equal Opportunity Employer. It is the policy of JK Executive Strategies to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.