Operations Manager Jobs

Company Description

Waffle House, Inc. is a privately held short-order restaurant company founded in 1955 by Joe Rogers, Sr. and Tom Forkner. The company currently operates over 1,700 company units and approximately 250 franchise units, making it the 4th largest operator of restaurants in America. Waffle House employs over 36,000 associates to serve our customers and communities 24/7. We are an equal opportunity employer.

Role Description

This is a full-time on-site role for an Operations Manager located in Brentwood, TN. The Operations Manager will be responsible for the day-to-day tasks associated with the smooth and efficient operations of one or more Waffle House locations. These tasks include overseeing staffing and scheduling, ensuring compliance with safety and health regulations, managing inventory and ordering supplies, handling customer complaints, and collaborating with other managers to drive revenue and customer satisfaction.

Qualifications

• Ability to analyze and interpret financial statements and data
• A Bachelor's degree in Business Administration, Hospitality, or a related field is preferred but not required
• A minimum of 3 years of experience in restaurant operations or a related field
• Ability to work flexible hours and weekends as needed
• Excellent communication and interpersonal skills
• Familiarity with safety and health regulations and compliance procedures
• Strong leadership and management skills
• Strong problem-solving and decision-making abilities
• Experience working in a fast-paced, high-volume restaurant environment is a plus