Manager, Learning & Development Jobs

Why Work for Frontier Airlines?

At Frontier, we believe the skies should be for everyone. We deliver on this promise through our commitment to Low Fares Done Right. This is more than our tagline - it’s our driving philosophy. Every member of Team Frontier has an important role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our fast-growing route network while our bundled and unbundled pricing options allow our customers to personalize their travel experience and only pay for the services they need – saving them money along the way.

What We Stand For

Low Fares Done Right is our mission and we strive to bring it to life every day. Our ‘Done Right’ promise means delivering not only affordable prices, but making travel friendly and easy for our customers. To do this, we put a great deal of care into every decision and action we take. We must be efficient with the use of our resources and make smart decisions about how we run our business. We must also innovate and be pioneers - we’re not afraid to try new things. While our business requires us to fly high in the air, we also consider ourselves down-to-earth in our approach, creating a warm and friendly experience that truly demonstrates Rocky Mountain Hospitality.

Work Perks

At Frontier, we like to think we’re creating something very special for our team members. Work is why we’re here, but the perks are nice too:

• Flight benefits for you and your family to fly on Frontier Airlines.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Buddy passes for your friends so they can experience what makes us so great.
• Enjoy a ‘Dress for your Day’ business casual environment.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

Who We Are

Frontier Airlines is committed to offering ‘Low Fares Done Right’ to more than 100 destinations and growing in the United States, Canada, Dominican Republic and Mexico on more than 350 daily flights. Headquartered in Denver, Frontier’s hard-working aviation professionals pride themselves in delivering the company’s signature Low Fares Done Right service to customers. Frontier Airlines is the proud recipient of the Federal Aviation Administration’s 2018 Diamond Award for maintenance excellence and was recently named the industry’s most fuel-efficient airline by The International Council on Clean Transportation (ICCT) as a result of superior technology and operational efficiencies.

What Will You Be Doing?

The Manager of Learning and Development will be responsible supporting a learning strategy that meets the needs of Frontier Airlines’ employees, with a particular focus on professional development opportunities. This will include reviewing HR data to assess needs and developing or identifying learning content that meets those needs. Monitor effectiveness of the training programs needed to support company initiatives and company policy. Provide direction and leadership to the L&D team.

Essential Functions

• Manage a Learning Management System (LMS) for the company to monitor compliance and identify training needs.
• Implement and maintain a new leader development program, including a strong focus on diversity candidates.
• Provide support and assistance to other training teams within the company to ensure alignment of content, efficient use of training systems and facilitate sharing of best practices across the organization.
• Design, develop, coordinate and facilitate, as necessary, training materials to meet corporate objectives using a variety of delivery systems including traditional and nontraditional methods and multi-media.
• Define a learning and development strategy for Frontier Airlines employees. This includes ongoing needs assessment, analyzing relevant data for trends, working with HR Business Partners and leaders throughout the organization to identify training needs.
• Identify new, best-in-class internal and external training resources that meet the training needs of the company.
• Work with HR Business Partners to create and implement personalized learning plans for selected managers, including those identified during the succession planning process.
• Perform regular quality audits to determine effectiveness of trainers, training material, methods of training and identify other potential areas of need.

Other Functions

• Manage special projects and committees as needed.
• Work directly with the L&D team to ensure quality control and effectiveness of all training.
• Act as a liaison for training to ensure standardization and consistency within the company.
• Serve as an internal consultant for company.

Qualifications

• Minimum 2 years of experience in the creation and production of curriculum and training materials required
• Availability to travel up to 20% of the time
• Bachelor’s Degree in Business, Human Resources, Education, Communications or comparable discipline; combination of relevant education and experience considered in lieu of degree
• Prior experience in a leadership role
• Minimum 3 years of professional experience in teaching, training and adult education
• Computer-based training development experience desired

Knowledge, Skills and Abilities

• Moderate to advanced computer application “user” skills such as database, spreadsheet applications and PowerPoint presentations
• Competent in interpersonal communications, collaboration, critical-thinking and problem solving
• Self-directed and independent work habits
• Strong oral, written and presentation communication skills
• Proven ability in the development and implementation of training solutions
• Proven ability to communicate clearly with persons in all levels of the organization (written and verbal) regardless of the message
• Ability to demonstrate superior instructional and facilitation skills
• Ability to effectively manage multiple, concurrent projects and priorities

Equipment Operated

• LCD, visual/audit training equipment
• Standard office equipment, including PC, copier, fax machine, printer

Work Environment

• Extended working hours in accordance with operational needs. Must be willing to work long and odd hours during start-ups and changes or transition periods within company
• Schedule will include some travel and flexibility of being away for periods of time.
• Will have several different environments to work in including normal office, classroom, auditorium or conference rooms.

Physical Effort

Generally, not required.

Supervision Received

General Direction: The incumbent normally receives little instruction on day-to-day work and receives general instructions on new assignments.

Positions Supervised

Coordinator, Onboarding and Training

Coordinator, Human Resources

Ascend Management Trainee(s)

Range: $84,280.00 - $105,350.00 DOE

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.