Manager - Inside Sales

As the Manager - Inside Sales, you will be responsible for the execution of strategic direction, development, and performance of inside sales activities in assigned markets. You will work collectively with the Inside Sales Supervisor to staff and direct the inside sales team. You will provide leadership towards the achievement of maximum profitability and growth with customers in line with the Company’s vision and values. You will ensure execution of plans and strategies to expand customer base and contribute to the development of training and educational programs for clients and inside sales personnel.

Responsibilities:

• Oversees performance and development of inside sales team.
• Works with divisions to coordinate sales activities and initiatives.
• Serves as coach and mentor to inside sales personnel.
• Works collectively with inside sales and field sales leaders to ensure effective communication within branch.
• Executes and manages business plan and sales strategy for branch to ensure attainment of company sales goals and profitability.
• Maintains limited and strategic account responsibility in branch.
• Conducts one-on-one review with sales team to build effective communications, understand training and development needs, and provide insight for improvement of team sales.
• Prepares action plans for inside sales team for effective search of sales leads and prospects.
• Maintains contact with clients in market area to ensure high levels of client satisfaction.
• Identifies and creates new sales initiatives and executes sales strategies to penetrate new markets.
• Maintains accurate records of pricings, sales, and activity reports submitted by sales team.
• Plans and strategically partners with selected supplier partners to ensure achievement of mutual growth plans.
• Promotes vision by providing customers with creative and broad based solutions to assist in achieving their goals.
• Assists in implementation of marketing plans.

Qualifications:

• Knowledge of business and management principles, including resource allocation, leadership and coordination of people and resources.
• Knowledge of principles and methods for showing, promoting and selling products or services, including marketing strategy and tactics, product demonstration, and sales techniques.
• Knowledge of principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
• Strong professional sales and consultative skills, ability to coach and mentor growing sales team.
• 4 years of creating new or significantly advancing sales channels is preferred.
• Ability to establish and maintain cooperative working relationships.
• 4 years of strong background and track record in managing creative sales initiatives is preferred.
• Ability to travel up to 25%
• 4 years preferred of inside sales management with preferred experience in distribution industry.
• Strong written and verbal communication skills.
• Strong understanding of customer and market dynamics and requirements.
• Strong analytical, math, and persuasion skills.
• 2 years required of previous inside sales management.
• Knowledge of wholesale distribution products and markets is preferred.
• High School Degree or equivalent required; Bachelors’ Degree preferred
• 4 years of training and developing a sales force is preferred.
• Ability to function effectively in cross-functional work environment.

Wesco International, Inc., including its subsidiaries and affiliates ("Wesco") provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.