Manager, Empo Systems - Mvh

Summary and Qualifications:

As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.

Role Purpose

Direct oversight of the MVH IT EPMO Project Managers to provide individual development and performance management opportunities.

Ensure project success and quality through creation /improvement of MVH IT EPMO processes and communication with project sponsors.

Develop the foundation to centralize project management at the MVH level.

Essential Responsibilities and Tasks:

• Other job duties as assigned.
• Creation, implementation, ongoing improvement of MVH IT EPMO processes, metrics, reporting improvements and project visibility.
• Support the growth of the MVH IT EPMO and business needs by identifying opportunities to centralize and/or provide mentorship, guidance and training as requested/identified.
• Live and exemplify the Five Principles of Mars, Inc. within self and team.
• Monitoring and reporting of MVH IT EPMO project progress, budgets, risks to VP of MVH IT EPMO and proactively work through project risk and resolution by working directly with the project managers and project sponsors.
• Manage and support the MVH IT EPMO by way of hiring, onboarding, mentoring, training, assignment of projects, communicating, coordinating, troubleshooting and reviewing team members.
• Manage Project Intake and Project Intake Board.
• Demonstrates effective day-to-day partnership and collaboration with all departments, stakeholders and banners including ownership of monthly EPMO Program Updates.
• Oversight, performance management, and development of MVH IT EPMO Project Managers.
• Oversight of Programs with Project Management as needed.

Special Working Conditions:

• The noise level in the work environment is normally moderate.
• Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
• Ability to work at a computer for long periods of time.
• Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate necessary equipment.
• Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Environment where pets are present.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.

Experience, Education and/or Training:

• Ability to analyze and improve internal processes and engage with company-wide initiatives is required.
• Experience with agile development and software implementation projects is preferred.
• Health care background (veterinary or human healthcare, pharmaceutical, etc.) is preferred.
• Bachelor’s degree in Project Management, Digital Technology, or related field is required.
• 10+ years of experience working as an IT Project Manager or Program Manager is required.
• PMP Certification is required.

Salary: $118,000 – $178,000

What We Offer – The Good Stuff:

• Optimum Wellness Plans® for up to three pets.
• Competitive salary with paid time off & holidays so you can spend time with the people you love.
• Practice Paid Basic Life Insurance.
• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.
• Practice Paid Short- and Long-Term Disability.
• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.
• Competitive referral program – join our team, bring your friends, and get paid.
• Commuter Benefits.
• Health Savings Account & Flexible Spending Account.
• Paid Parental leave.
• Paid Volunteering.
• Legal Plan.
• Continuing Education allowance & MED hours for eligible positions.
• Mental health support and resources.
• Fertility and family-building assistance.
• Medical, dental, and vision insurance for you and your loved ones.
• Student Debt Relief (for full-time DVMs).

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.