Manager, Distribution Excellence Jobs

Who we are:
At lululemon Yoga is our first love, however we also make technical products for running, training and pretty much every other way you like to sweat. You can find our stores all around the world, from Vancouver to Dubai, and places in between. Our vision is to create transformational experiences for people to live happy, healthy, fun lives.
About This Team:
The Distribution Excellence team (DX) supports the ongoing growth of our business by leading various optimization efforts across our fulfillment network. Partnering not only cross-functionally, but also cross-facility, each member of the team impacts multiple sites and facets of work across our DCs. We tackle a variety of challenges from leading the execution phase of capital projects, to supporting site-specific improvement projects and acting as a liaison and thought partner between our DCs and lululemon's broader business. We support the DCs by breaking-down barriers, finding synergies, documenting and standardizing tribal knowledge, and driving more disciplined operations. Each team member's scope is comprise of 3 pillars: supporting the ad hoc needs of the team, supporting the specific needs of the site they are based at, and supporting a specific set of initiatives.
A day in the life :

• Partnering with Learning team, help to build, deploy and evolve the DC functional learning program in their respective DC campus.
• Ensure the local Distribution Excellence Team works closely with peers at all NA DCs, ensuring alignment and consistency across the DC network.
• Update processes with required operational changes, including adjustments to job description and resource needs
• Provide training to operations team to ensure operational readiness for change.
• Champion lululemon’s culture and core values.
• With the Process Excellence team, drive process and SOP consistency across the DC network
• As part of initiatives and general improvements, develop and document process Standard Operating Procedures (SOPs)
• Mentor, coach and develop talent on your team and throughout the DC. Ensure your team has effective skills to be successful.
• Partner with Engineering and DC Operations team to establish, evaluate and maintain performance standards for all areas of operations. Help ensure performance targets are achieved
• Partnering with Engineering, benchmark processes and identify improvement opportunities
• Working with cross-functional teams, develop and deploy initiatives to scale distribution operations and deliver targeted performance improvements for their respective distribution center campus.
• Evaluate DC operations and determine improvement opportunities to enhance service and reduce costs. Translate opportunities into initiatives and obtain approval to proceed.
• Develop and deploy operation solutions for lululemon operated DCs and 3PLs to support business requirements (e.g. new products) as well as to drive continuous improvement efforts.
• Support the creation and maintenance of an effective, sustainable training program; assist in improving Warehouse Associate and DC leadership experience and skills
• Build and deploy effective DC change management program to ensure operational readiness. Manage teams through significant operational changes, ensuring operational readiness.
• Build a high performaning team that is sustained by a motivational and supportive environment in which employees are challenged, coached, trained and provided with growth opportunities.
• Support creation and maintenance of an effective training operating model with key partners, including Learning team, DC Operations, P&C and Health and Safety.
• As part of initiatives and other changes, evaluate process changes and develop/deploy people learning plans.
• For large strategic intiatives, work with initiative team to develop the operations solution and manage the solution cutover, including operations readiness and stabilization
• Improve process and capability performance; help drive process consistency across the distribution network
• Assist in creating and deploying the DC skill capability model
• Evaluate DC processes and determine improvement opportunities; build business case and obtain approval to proceed.

Qualifications:

• Creative thinking and excellent problem solving skills - have to be able to solve problems in a new way, seeing past what is established and create a new way of doing things
• Proficient in Microsoft Office Suite and Manhattan WMS. Labor Management System experience preferred.
• Attention to detail and project management skills - in management of a multidisciplinary team, they must be able to focus on many tasks at once while still maintaining a close attention to the details of each
• 4-year college degree, masters preferred.
• Experience with automation and robotics.
• Excellent written and verbal communication skills - working with people across the distribution network, they have to be able to manage people well and communicate new ideas effectively
• 5+ years of leadership experience leading multiple teams with proven track record of delivering improvements in a complex distribution environment
• Ability to work in a lean, matrixed, highly collaborative team environment with multi-cultural members. Must be comfortable with and embrace consensus decision-making.
• Undisputed integrity, personal, and business ethics; ability to build trust and respect with different stakeholder groups
• Ability to work and deliver in changing environments, under limited guidance while adhering to specified deadlines and budgets
• Strong leadership skills with the proven ability to manage change, develop, mentor and coach personnel, including experience with cross-functional teams
• Critical/logical thinking - have to locate problems, and then think of those problems from a variety of perspectives to assess the best solution

For California Applicants: lululemon’s compensation offerings are rooted in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position in California is from $98,600 - 129,400 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our competitive Total Rewards offering, permanent employees in this position may be eligible for our competitive annual bonus offering, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole person development, including support for employees on how to grow their career:

• Extensive catalog of development course offerings
• Parenthood top-up
• Generous employee discount
• Paid time off
• Extended health and dental benefits, and mental health plans
• People networks, mentorship programs, and leadership series (to name a few)
• Savings and retirement plan matching
• Fitness & yoga classes

Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
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