Maintenance Technician - Residence Inn

The newly opened Residence Inn by Marriott® Tampa Wesley Chapel is located on the 120-acre campus of the Wiregrass Ranch Sports Campus of Pasco County.Our hotel provides more space and more flexibility, so our guests can travel the way they love to live. Featuring 128 spacious suites with full kitchens, expansive outdoor spaces, an on-site market, and a robust, daily hot breakfast create a homelike atmosphere. Skybox, the only rooftop bar in Wesley Chapel, features spectacular views, refreshing beverages and small plates.

Learn more atResidenceInnWiregrass.com

Job Summary:

The Hotel Maintenance Technician is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program, handling guest/residents’ requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, etc., as assigned.

Essential Functions:

• Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the General Manager with findings.
• Perform any other duties as requested by management.
• Assist with the operation, maintenance, and repair of equipment.
• Maintain regular attendance in compliance with Mainsail Lodging& Development standards
• Complete all appropriate Maintenance forms, if applicable
• Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
• Always comply with Mainsail Lodging& Development’s standards and regulations to encourage safe and efficient hotel operations.
• Complete assigned maintenance request forms daily.
• Replace A/C filters
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service oriented manner.
• Always use proper two-way radio etiquette when communicating with other employees.
• Report emergencies and safety hazards immediately/assists with safety concerns.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC.
• Keep assigned equipment and work areas clean and orderly
• Change out light bulbs; perform preventative maintenance for guest units to include vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.
• Handle and complete guest maintenance requests in a timely fashion.
• Do periodic property tours and exterior perimeter for debris and trash removal; check the lighting and irrigation periodically.

Qualification Standards:

Education& Experience

• High School diploma or higher
• Ability to use technology e.g. tablets, iPads
• General maintenance experience required
• Excellent customer service skills
• Previous hospitality maintenance experience preferred
• HVAC experience and knowledge prefered
• Excellent communication skills, both verbal and written

Physical Demands

• Ability to stand for extended periods of time
• Ability to work long hours as needed
• Ability to lift / push / pull 50 lbs.
• Ability to communicate clearly
• Corrected vision to normal range
• Ability to squat and bend

Mental Demands

• Work on multiple tasks, making appropriate progress towards deadlines
• Make sound judgments quickly
• Ability to work effectively in stressful, high-pressure situations
• Able to work independently, take direction, and provide direction to others
• Manage differing personalities within the office, the hotel, and the community
• Maintain the highest degree of confidentiality
• Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary

We are an equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is our policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by federal state and/or local law.

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