Leasing Associate (Bluestem Village)

Company Overview:

Hillwood was founded in 1988 by Ross Perot, Jr. in association with the Alliance Texas project – a 26,000-acre master-planned community which has been hailed as one of the best mixed-use developments in the world. Today, Hillwood is consistently ranked as one of the top real estate investment firms in the world and has a strong track record of successfully developing and acquiring real estate assets throughout North America and Europe.

Position Summary:

Hillwood's Multifamily division is looking to hire a Leasing Professional at our Bluestem Village property in Alliance Town Center. This individual will be responsible for leasing and marketing expertise, delivering exceptional customer service while reaching property objectives.

Responsibilities:

• Keep informed of changes in Fair Housing laws, rules, and regulations through annual training seminars.
• Reliable transportation is required to conduct marketing, attend meetings, off-site training, and picking up supplies for resident and community events.
• Assist in off-site and on-site promotions, including assisting and attending resident functions.
• Assist with filing, service request follow up, order supplies, responding to messages and emails before the end of the day.
• Keeping updated with the sub-market with a full understanding of the marketplace.
• Executing lease files within 72 hours of approval, following quality checks outlined in the Hillwood lease file check list.
• Attend educational events and seminars on a quarterly basis.
• Walking units 24-48 hours prior to move-in.
• Greet, pre-qualify, identify needs, tour and follow up with all prospects within 24 hours of visit.
• Assist prospects in a positive and professional manner utilizing the industry standard benchmark questions.
• Walking tour paths to show units / mini models.
• Consistently maintains professionalism, courtesy, and helpfulness while representing Hillwood properties to residents, prospects, and co-workers.
• Implementing community marketing plans.
• Reporting maintenance problems through work order system.
• Completing open / close duties as outlined in checklist.
• Consistently portraying a clean, neat, well-groomed professional appearance, following the Hillwood dress code at all times.
• Assist with planning and implementing resident retention and renewal programs.
• Assisting with property inspections.
• Keep informed and comply with all company policies and procedures as outlined in the Operations Manual.
• Must be available for overtime, weekends, holidays, and evening work as needed.
• Assisting Property Manager with administrative functions
• Completing Grace Hill courses outlined in training schedule.
• Maintain detailed knowledge of the community and its amenities.

Required Skills/Abilities:

• Excellent verbal and written communication and interpersonal skills.
• Ability to read, write, and comprehend the English language.
• Basic knowledge of office equipment
• Leadership and team building skills.

Education and Experience:

• Bachelor’s degree preferred.
• Previous experience in property management and leasing preferred.
• High School education or equivalent.

Physical Requirements:

• Frequent walking, bending, stooping, squatting, kneeling, climbing on stairs, sitting, lifting, and carrying items weighing 20 lbs. or less.
• Frequent writing, typing, using finger dexterity, receiving and giving verbal and written communications.

EEO Statement:

Hillwood is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The associate understands that the job description is neither complete, nor permanent, and it may be modified at any time. At the request of their supervisor, an associate may be asked to perform additional duties or take additional responsibilities without notice.

#PROP