Register
Recruit Create CV
Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Central Leasing Manager Jobs
Recruited by Greystar Real Estate Partners LLC 8 months ago Address , Irving, 75039 $21 - $24 an hour
Leasing Associate Jobs
Recruited by RPM Living 8 months ago Address , Austin, 78741
Leasing Associate (Charlotte) Jobs
Recruited by Darwin Homes 8 months ago Address , Austin, 78702 $70,000 - $85,000 a year
Administrative Leasing & Renewal Specialist
Recruited by Continental Properties Company, Inc 8 months ago Address , Bradenton, 34210
Leasing Experience Specialist Jobs
Recruited by Invitation Homes 8 months ago Address , Tempe, 85284 $25.56 - $44.31 an hour
Leasing Professional - Georgetown, Tx
Recruited by Greystar Real Estate Partners LLC 8 months ago Address , Austin
Billing Specialist - Msp Experience
Recruited by Motion Recruitment 8 months ago Address , Atlanta, 30342 $24 - $26 an hour
Leasing Manager - High Street Atlanta
Recruited by Windsor Communities 8 months ago Address , Atlanta, 30342 $85,000 a year
Leasing Professional Jobs
Recruited by Concord Management Ltd. 8 months ago Address , Leesburg, 34788 $17 an hour
Leasing Specialist - Ft
Recruited by Wood Residential 8 months ago Address , Pasadena, 91107 $18.43 - $27.65 an hour
Apartment Leasing Agent Jobs
Recruited by Management Support 8 months ago Address Austin, TX, United States
Apartment Leasing Agent Jobs
Recruited by InterSolutions, LLC 8 months ago Address Blooming Grove, TX, United States
Leasing Sales Specialist - Lease Up
Recruited by Sparrow Partners 8 months ago Address Georgetown, TX, United States
Leasing Representative Jobs
Recruited by Pedcor Management Corp. 8 months ago Address , San Antonio, 78251, Tx $16 - $18 an hour
Leasing Specialist - Ft
Recruited by Wood Residential 8 months ago Address , Katy, 77449, Tx
Leasing Associate (Atlanta) Jobs
Recruited by Darwin Homes 8 months ago Address , Atlanta, Ga
Apartment Leasing Agent Jobs
Recruited by Management Support 9 months ago Address San Antonio, TX, United States
Apartment Leasing Agent Jobs
Recruited by InterSolutions, LLC 9 months ago Address Lagrange, TX, United States
Office Leasing Representative Jobs
Recruited by Weitzman 9 months ago Address Dallas, TX, United States
Leasing Associate (Austin) Jobs
Recruited by WeWork 9 months ago Address Austin, TX, United States
Leasing Associate (Bluestem Village)
Recruited by Hillwood Properties 10 months ago Address Fort Worth, TX, United States
Apartment Leasing Agent Jobs
Recruited by Management Support 10 months ago Address Dallas, TX, United States
Experience Program Specialist Jobs
Recruited by CBRE 10 months ago Address Houston, TX, United States
Leasing Specialist Jobs
Recruited by Multi-Family Residential Property Management 10 months ago Address Frisco, TX, United States

Leasing Experience Specialist Jobs

Company

Invitation Homes
Address , Atlanta, 30350
Employment type FULL_TIME
Salary $25.56 - $44.31 an hour
Expires 2023-10-08
Posted at 8 months ago
Job Description
The Leasing Experience Specialist is responsible for executing the company’s strategies to achieve occupancy, revenue and customer success goals by facilitating a consistent, high quality end-to-end resident experience from initial inquiry through the duration of the residency. This position will manage the new lease and renewal process, communicate lease enhancement options to prospective and current residents and provide superior customer service to ensure enjoyment of a worry-free leasing lifestyle.
Essential Job Duties and Responsibilities
  • Facilitate the initial and renewal lease process including understanding resident needs, communicating requirements and negotiating lease rates within guidelines set by asset management.
  • Conduct diligent and accurate follow up and ongoing communication with prospective and current residents within the expected timeline to finalize decisions to lease and/or renew.
  • Maintain awareness of residential home inventory, including pricing, availability, lease expirations, market activity and trends, and competitive available homes.
  • Maintain extensive understanding of resident facing programs and platforms, such as, smart home technology, Invitation Homes resident portal, SMS maintenance platform, and any other resident-facing programs or processes.
  • Provide exceptional customer service at all times by coordinating resolution of resident concerns and questions that arise at any time during their Invitation Homes experience.
  • Promote lease enhancement options to new and existing residents.
  • Develop and maintain first class customer service relationships with future, current and past residents
  • Conduct in-person showings to prospective residents as needed.
  • Partner closely with market leadership and stakeholders to address resident needs, identify trends and create solutions.
  • Provide robust and timely feedback to the management team regarding market and home conditions, customer sentiment, and items that could improve or hinder performance.
  • Adhere to all local, state and federal laws, including all laws governing Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws pertaining to real estate and property management
Education and/or Experience
  • Experience working with Yardi or Salesforce preferred
  • 2+ years of real estate leasing or relevant sales experience
  • Must be able to travel via own vehicle within assigned area as needed (light-moderate amount of travel anticipated)
  • High School or GED
  • 2+ years of Customer service experience
Skills/Specialized Knowledge
  • Collegiality: Being helpful, respectful, approachable and team oriented, building strong working relationships and a positive work environment
  • Communication: Balancing listening and talking, speaking and writing clearly and accurately, influencing others, keeping others informed
  • Initiative: Taking ownership of your work, doing what is needed without being asked, following through
  • Customer focus: Striving for high customer satisfaction, going out of your way to be helpful and pleasant, making it as easy as possible on the customer
  • Efficiency: Planning ahead, managing time well, being on time, being cost conscious, thinking of better ways to do things
Required Licenses or Certifications
  • Active State Real Estate License
Other Requirements
  • Ability to be at work on a regular and consistent basis; Overtime may be required for this position.
  • Must maintain professional appearance.
Physical and Mental Demands
This position will spend long hours sitting and using office equipment and computers, as well as traveling to homes to meet with prospective and existing residents. The position may also entail light lifting of supplies and materials occasionally, up to and including 20 pounds in addition to reaching, stooping, standing, and walking. This position requires the ability to talk, hear, compare, compute, compile, copy, analyze, coordinate, synthesize, negotiate and communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Work Environment
Standard office working environment that may be busy and noisy at times. While in homes, the homes may be undergoing renovation or repair.
Salary Range
$25.56 - $44.31
Compensation and Benefits
To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:
  • Annual bonus program
  • Team events and gatherings (Pre- and Post-Covid)
  • 401(k) with company matching contributions
  • Long-term and short-term disability insurance
  • Health, dental, vision, and life insurance
  • Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
  • Awesome work environment with casual dress
Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at .
To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.