Key Account Manager Ii

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Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.

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KEY ACCOUNT MANAGER (KAM)

Territory: This position covers the Denver, Colorado territory

This position is considered REMOTE with FIELD-TRAVEL expected up to 80% of the time.

Dawn Key Account Managers are our customers’ strategic bakery success partner and first point-of-contact for leveraging Dawn’s profitable product and service solutions.

ROLE OVERVIEW:

A Dawn Key Account Manager (KAM) is responsible for the development, growth, and profitability of targeted key accounts. Dawn KAMs plan, present, and implement bakery product solutions for specific regional accounts in which cultivating relationships, strategic planning, and account leadership are critical to customer success and profitability. Our KAMs are expected to demonstrate account leadership through developing partnerships, maintaining relationships, presenting opportunities, and implementing solutions within their accounts while representing Dawn as an ongoing strategic partner for delivering the product and service solutions that enable customer success.

Effective collaboration across internal and external partnerships is critical for a KAM to deliver results and successfully address customer needs with Dawn’s products and solutions. This position partners closely with leaders and frontline roles within sales, distribution, technical bakery, R&D, finance, and beyond to organize customer-specific teams for successful execution.

KAMs lead the development and execution of annual customer plans. Effectively manages and allocates resources to suppoet profitable growth initatives. Possesses a strong business acumen by demonstrating the ability to understand and react to business situations in a manner that drives a positive outcome.

PRIMARY RESPONSIBILTIES:

• Work with procurement, finance, and sales leaders to understand and navigate the supply chain for solutions so they can be accurately priced.
• Strategically prospect and determine the best approaches for creating and maintaining profitable activity, whether it is within existing, recently acquired, or potential key accounts.
• Act as the primary point of contact for key account customer product and service needs
• Provide timely responses to and troubleshooting to ongoing situations that may impact the customer’s success with Dawn product solutions.
• Responsibly acquire, coordinate, and utilize company resources.
• Must be able to travel extensively (50% - 80%)
• Lead a cross-functional customer team and collaborate and influence across R&D, marketing, technical bakery, and manufacturing to explore opportunities and bring desired product solutions to market.
• Attend and participate within regional tradeshows, product demonstrations, and plant tours, as needed.
• Utilize enterprise CRM tool (Salesforce) to develop and manage detailed strategic plans for all assigned key accts and prospects.
• Demonstrates the ability to think strategically.
• Report and monitor weekly/monthly sales and profit results; Compile customer business reporting as required.
• Maintain a collaborative approach across regional leadership, teams, and functions to grow sales, remain on budget, and maintain efficient costs.
• Perform timely internal and external communication and administrative activities as assigned, including but not limited to price changes, new items, allowance forms, etc.
• Development, documentation, and presentation of win-win opportunities
• Ability to engage the large complex accts at all levels including the C suite.
• Establish, outline, and deliver successful short and long-term regional strategic plans for key account initiatives with Dawn product and service solutions.
• Participate in monthly forecasting and planning in support of optimum operational efficiency.
• Align ongoing key account efforts against Dawn’s strategic goals and priorities.
• Drive growth within respective accounts to meet the sales targets established by the Regional Key Account leadership and Regional Commercial Leadership Team
• Identifies and communicates with appropriate account stakeholders, maintaining ideal relationships and customer interactions.
• Effectively collaborate with, engage, and assist in prioritizing the activities of associated technical support Team Members

ROLE QUALIFICATIONS:

• Exceptional interpersonal and communication skills
• Exceptional negotiation skills
• Bachelor’s Degree within a business administration, sales, marketing, food science or equivalent discipline; Will consider equivalent professional experiences.
• Possesses an understanding of modern manufacturing capabilities, particularly within processes and applications impacting foodservice the manufacturing of food products.
• Must be able to satisfy pre-employment testing (drug screen and background check)
• At least 3 years’ experience of and demonstrative ability for managing large key accounts, driving sales growth, and delivering profitability.
• At least 5 years’ experience within selling or marketing foodservice and/or ingredients-focused solutions or equivalent.
• Demonstrative ability to navigate multiple software applications, user interfaces, and digital technologies.
• Motivated by results, execution, and a "finish line focus"
• Proficient with the Microsoft Office suite, including Outlook, Word, Excel, SharePoint, and PowerPoint
• Demonstrative ability to collaborate with others and delegate tasks for the successful execution of complex projects against established timelines.
• Able to effectively manage time within a schedule of competing priorities and tasks.

PREFERENCES:

• MBA or equivalent degree or operational experiences preferred.
• Food science, culinary and/or baking and pastry experiences.
• Established baking industry relationships.
• In-depth understanding of B2B foodservice distribution supply chains
• Enhanced knowledge of and/or hands-on experiences within bakery operations
• Enhanced understanding of and/or hands-on experiences with bakery products, raw materials, and baking supplies

COMPENSATION RANGE: $100,130-$165,220 + Incentive Potential

#LI-Remote

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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law.

Requisition ID: 34434