Junior/ Assistant Care Coordinator

Our Mission at Pinnacle Home Care is "Changing lives through the art of the experience"!! Pinnacle Home Care is a full-service Medicare Certified and Florida Licensed Home Health Company locally owned and operated by home health professionals who are passionate about delivering exceptional, quality care to the communities that we serve. We take pride in our home health care professionals who are devoted to fulfilling the levels of service that we uphold. Human service can never be successful without dedication, just as dedication cannot be realized without passion.

• Leading provider of home care services recognized for Creating Raving Fans and delivering Exceptional Outcomes.
• Competitive pay, benefits, Flexible PTO plan, 6 paid holidays, matching 401K, and great coffee.
• Comprehensive and ongoing training plus growth opportunities.
• Award-winning – “Top places to work 2020, 2021 & 2022” “Healthcare workplace Innovator” “Top 100 Agency Home Care Elite”

As our Junior/Assistant Care Coordinator you will work with our senior care coordinators, marketing team and office personnel where assistance is needed. You will have the responsibility for marketing and maintaining accounts to learn the agency's protocols and standards for driving exceptional business. In this role you will have the ability to grow into a Care Coordinator position within a 6-to-12-month time frame and take full initiative to learn the Home Healthcare industry and business as well as the organization's vision, values, and expectations for success.

As part of our Dynamic Team Sales and Marketing Team you will:

• Assist RDS and Senior Care Coordinator in any other task as defined by the supervisor
• Demonstrates the company's Mission – Vision – Values through both behavior and job performance on a day-to-day basis.
• Maintain detailed territory list, prioritizing accounts in accordance with the market/territory sales plan. Maintains detailed territory management systems records
• Compile, communicate, and execute best practices in the field. Help develop new ideas, protocols, and efficiencies for maximizing marketing resources to grow market share.
• Conduct pre-discharge hospital or other facility visits at the physicians' request and upon receiving physician orders to make a preliminary determination of the need/eligibility for home care.
• Develop market-specific sales strategies to generate new business
• Calls on physicians, hospitals, skilled nursing, and rehabilitation facility discharge planning services and management within an assigned territory to promote the sale of designated service lines.
• Strive to learn and understand the organization's way of generating new business leads.
• Document patient demographic, clinical, and payer information on company-approved forms and works with agency management to process referral

A Few Things You Will Need To Have

• Flexibility with schedule and availability to attend after-hours events.
• Ability to travel.
• Possess excellent prioritization and time management skills.
• Basic computer competencies with Excel, Word, and PowerPoint. Ability to learn and effectively use other business software programs
• This position requires that the employee is willing and able to meet the physical requirements as necessary.
• A GED or High School Diploma, Associates or Bachelor’s Degree (Years of Experience in a related field will supersede any advance education requirements).
• Able to communicate effectively and clearly.

The Talent Acquisition person who is responsible for this role enjoys sharing their enthusiasm for being part of an amazing organization, that works together for successful patient outcomes and has a passion for service to others. It will be well worth your time to have the conversation and expand your network. Apply today!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.