It Systems Analyst (Remote)

ProAmpac is a leading global flexible packaging company with a comprehensive product offering. We provide creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We continue to grow and would love for you to join our team!

At ProAmpac, our culture is key to our long-term success. We strive to be authentic as we live out the heritage of our small business culture. We value the connections we’ve created, and our employees feel empowered in their shared efforts to innovate successfully. ProAmpac was founded on the idea that a focus on material science will drive innovative and sustainable solutions for our customers, supported by our five core values – Integrity, Intensity, Innovation, Involvement, and Impact – that foster a culture of speed, simplicity, and self-confidence.

Our company is made stronger by challenging ourselves and each other, while we move what matters forward. With a focus on performance and a passion for our work, we are not bound by organizational hierarchy. We are committed to serving our customers and the communities in which we work and live.

By joining us, you become an integral part of an entrepreneurial company in a fast-paced, exciting environment that provides varied opportunities for professional and personal growth.

ProAmpac is building a wellness culture through its PRO360 initiative: An interactive, fully integrated wellbeing program designed to engage, encourage, and reward all team members on their personal pathway to better health, wealth, growth, and community involvement. Our goal is to ensure 100% of team members achieve a basic level of wellness. Additionally, subject to applicable eligibility requirements, we offer full-time employees a variety of benefits including:

• Medical, dental and vision insurance
• Generous paid time off (PTO), plus 11 holidays per calendar year
• 401(K) with exceptional company match
• Tuition reimbursement
• Free life and short-term disability insurance
• Wellness, employee discount and rewards programs
• And so much more!

Position Overview:

The IT Systems Analyst is responsible for effective provisioning, installation/configuration, operation, and maintenance of Network/Server hardware, Software, and related Infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure group. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values.

Essential Duties:

• Administer servers, network equipment, software deployment, updates, and patches of network related server systems
• Investigate and recommend new technologies and products that would benefit the overall server/network infrastructure
• Proactively maintain infrastructure to ensure security and availability for end users
• Manage and monitor all installed computer systems, server, storage, network and telephony infrastructure on premise and cloud based
• Provide 2nd and 3rd level end user technical support
• Provides Network/Server support services, including hardware/software installation, troubleshooting, and problem resolution with emphasis on networking and VMware
• Completes work requests and special projects, as assigned
• Work with vendors and other IT staff for project development and problem resolution
• Performs related duties as required

Education/Experience/Travel

• Proven leadership skills to lead the team and business through change
• Proven problem-solving skills from problem assessment to solution selection; ability to identify alternatives and make contingency plans
• Ability to communicate effectively with executive leadership, staff, and internal and external clients
• Network Experience with modern Palo Alto and Fortinet systems
• Active Directory/ADFS/IIS/Microsoft SQL/Microsoft Exchange/SharePoint/Skype for Business
• Aruba ClearPass Experience
• Must be able to work on call on a rotating schedule (estimated once per month)
• VMware ESXi 7 in a Multi-site configuration
• Advanced organizational problem solving, consensus building and conflict resolution skills
• Expert Level Experience with Networking (Aruba/Cisco switching, routing and Wi-Fi, layer 2 VLANS; layer 3 routing, TCP/IP, VPN)
• Microsoft server operating systems 2008 R2 through 2022
• Word, Excel, PowerPoint, Visio, SharePoint, and Outlook
• Experience supporting a multi-site enterprise environment
• Able to work independently without guidance
• Must be able to travel (up to 30%.) Willingness to travel domestically and internationally
• Must be capable of understanding project and business requirements; and how these requirements apply to complex enterprise systems and interfaces
• Azure Networking and SDWAN Experience
• Proactive and exercises sound judgment and decision making
• Bachelor’s Degree in Information Technologies, or equivalent combination of experience (minimum of 5 years), relevant IT certifications and credentials