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It Support Specialist - Entry Level
Company | Penn State University |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Higher Education |
Expires | 2023-08-06 |
Posted at | 10 months ago |
APPLICATION INSTRUCTIONS:
- CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
- CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
- If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
- Addressing and resolving questions, completing appropriate tracking, and routing within an incident tracking tool
- Responding to phone calls, chat support, and email tickets to ensure each customer always receives outstanding service
- Contributing to documentation and frequently asked questions (FAQs)
-
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