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It Manager - Redwood City, Ca
| Company | Split |
| Address | , Redwood City, Ca |
| Employment type | |
| Salary | $150,000 - $200,000 a year |
| Expires | 2023-07-18 |
| Posted at | 11 months ago |
Split Software is an industry-leading Feature Delivery Platform which enables companies to embrace Impact-Driven Development across their engineering teams. We pair the speed and reliability of feature flags with data to measure the impact of every feature. By reducing development time, mitigating release risk, and quantifying impact, we free engineering teams to solve customer and business problems.
Split Software is an industry-leading Feature Delivery Platform which enables companies to embrace Impact-Driven Development across their engineering teams. We pair the speed and reliability of feature flags with data to measure the impact of every feature. By reducing development time, mitigating release risk, and quantifying impact, we free engineering teams to solve customer and business problems.
Split is looking for an IT Manager who's excited to help us scale our IT Operations to support a growing base of teammates. Your primary responsibility will be to manage, maintain and optimize our IT systems and operations which enables our teammates to do their job without friction. You will need to partner with managers & teammates to ensure their day to day runs smoothly and seamlessly while working from the office as well as remotely.
This position will report to the Sr. Director of IT & Information Security. The ideal candidate will be based out of Redwood City, CA in a hybrid in-office and remote role.
We Value the Journey: Your Days at Split
We make the most of every day acting with urgency and determination.
- Manage & Maintain Local Office Networks (Wired & Wireless)
- Lead Internal IT Audits and Enforcement (Hardware, Software Updates, Password Policies, Device Security)
- Oversee Onboarding & Off-boarding Employees
- Office IT & Physical Security Fitout
- Manage and Maintain SaaS Apps including implementing and proactive maintenance (Provisioning, Upgrades, Security, License Management)
- Ensure compliance and continued evolution of our End User Training (Security Awareness)
- Oversee Asset Management (Hardware Procurement, Provisioning, Deployment)
- Act as a Mentor to our IT Team
- Manage & Maintain Company Devices (Printers, Access Control & Surveillance, Zoom Rooms & MiFi's)
- Manage and Maintain our IdP as the source of truth for Identity
- Support & Maintenance for internal employees (Tier 2/3 Support Desk Tickets, Office A/V)
We Believe in Bold: About You
Experimentation is core to our culture – let's iterate til' we win.
- 5+ years work/professional experience required
- Experience with MFA and SAML enabled applications via a SSO solution, preferably Okta
- Adaptive and self motivated
- This is a hybrid in-office and remote role. Candidates need to be located in the Redwood City, CA area.
- At a minimum 1-2 times per week, be onsite at your assigned office during office operating hours (9AM-5PM, subject to change)
- Willing to travel domestically & internationally to our global offices (up to 5% of the time)
- Education/Training in Computer Science, Management Information Systems or similar field required
- Experience with Google Workspace administration
- Experience with a MDM solution, preferably Jamf Pro + Apple DEP
- Technical skills
- Experience with MFA and SAML enabled applications via a SSO solution, preferably Okta
- Experience with a MDM solution, preferably Jamf Pro + Apple DEP
- Experience with Google Workspace administration
- Experience with Atlassian products, such as Jira/Confluence
- Experience with Atlassian products, such as Jira/Confluence
- Strong project management skills, proven ability to design and communicate clear processes, and a detail-oriented yet flexible approach to problem solving
US Pay Range
We Row Together: Our Culture and Belonging
We're all in the same boat with mutual trust and respect.
We believe an inclusive workplace is critical to the success of our team and our customers. We constantly strive to make Split a safe and welcoming place for people from systematically marginalized communities. We're looking for teammates that are as passionate as we are and want to join us in doing this extremely important work.
We believe face-to-face in-person communication is invaluable. We don't believe that it is the default for everyone. We have been fully remote before, and our teams continue to grow and span across time zones and countries. The heart of our shared culture is virtual - in our lively Slack channels, our Zoom company meetings, in every photo and #highfive shared. Our offices act as important vessels for our culture, but we are so much more.
Taking care of our employees is essential to the health of our business. We strive to provide a thoughtful and comprehensive total rewards package to support our teammates' wellbeing through benefits, perks, growth opportunities and a strong company culture.
Why Should You Become a Splitter:
- We Put Customers at the Center
- End-of-Year company closure
- Additional Perks
- We Row Together
- Patent Incentive Program
- Company-wide wellness closures so you can take time off to recharge and be your best self.
- Employee Referral Bonus
- Volunteer Time Off in addition to company-wide volunteer events
- In-person and virtual team events
- Flexible PTO
- Monthly Wellness Stipend
- Commuter Benefits
- We Value the Journey
- Great health benefits and parental leave!*
- We Believe in Bold
- Competitive salary + equity
- We invest in your wellness :
- Spot Bonus Program
- Our offices are fully stocked with snacks
- We've piloted Localized Hubs Stipend for remote teams to foster cross-collaboration and team bonding within their local hubs.
- Split's remote-inclusive philosophy - giving Splitters the flexibility to work from home or one of our offices located in Redwood City, CA, Boston, MA, and Tandil, Argentina.
- The values that guide our culture:
- We offer temporary remote work options to give employees flexibility to work from anywhere
- Educational reimbursements so you can continue growing personally and professionally.
- Country Specific Details:
- Argentina
- Fidelity 401k (Employee contribution only)
- Split will comply with all leave requirements per each provincial government's guidance. Please visit your specific provincial government website for details.
- English Classes with a Native English Teacher
- 90 days paid maternity leave
- Mental Health Cover
- Life Insurance, STD and LTD coverage options
- Bereavement Support Service
- Split 5% pension match
- Private Medical Insurance through BUPA
- United States
- Split will ensure parents receive up to 10 weeks of parental leave
- Therapies
- Split pays 100% of the premium for employees and 75% for dependents
- Life Insurance through UNUM
- 10 weeks paid parental leave
- United Kingdom
- Additional Sequoia Wellness programs with OneMedical, Carrot and Headspace
- 10 weeks paid paternity leave
- Reproductive Care Access Travel Benefits
- Benefit Level: x3 annual basic salary
- Employees and dependants covered at 100%
- 10 weeks of paid paternity leave
- Up to 52 weeks of maternity leave (26 OML and 26 AML) - refer to the UK Split Handbook for details
- Bupa Dental Level 1
- Canada
- Anthem Blue Cross and Kaiser
- Employee Assistance Programme
- You can choose one the following health insurance providers and plans: OSDE 310 or Swiss Medical SMG30
- Full Medical, dental, vision with HSA and FSA options
- Full In-Patient treatment with comprehensive cancer cover and full out-patient
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