It Computer And Network Technician

• Prepare and ensure the accuracy of documentation, and procedures manuals for technology applications.
• Collaborate with technology administrators to maintain servers and desktops.
• Work with technology administrators to maintain optimal network topologies and configurations.
• Coordinate with department-specific software vendors to assist with supporting various applications.

• Can present ideas in user-friendly language.
• Has great interpersonal skills.
• Has strong written and oral communication skills.
• Has experience working in a team-oriented, collaborative environment.
• Can conduct research into networking issues and products as required.

Formal Education & Certification

College diploma with IT-related degree and/or 2+ years equivalent work experience. Microsoft or CompTIA related certification. Network+ and A+ certifications are preferred.

Desired Knowledge & Experience

Experience with one or more areas of:

• Microsoft Office 365 Administration
• Intermediate Networking
• Project management
• Microsoft SQL
• PC operating systems including Windows 10, Windows Server 2016-2022
• Microsoft Office 2021 and Office 365
• VMware
• Microsoft Active Directory
• Motorola radio management

Preferred hands-on hardware troubleshooting experience.

PHYSICAL REQUIREMENTS: Must be physically able to operate a variety of automated office machines which includes a computer, printer, typewriter, facsimile machine, copy machine, calculator, telephone, etc. Must be able to use body members to work, move or carry objects or materials. Must be able to stoop, bend and maneuver in small areas. Must be able to exert up to fifty pounds of force occasionally, and/or up to twenty-five pounds of force frequently. Physical demand requirements are at levels of those for sedentary to medium work.

DATA CONCEPTION: Requires the ability to compare and or judge the readily observable functional, technical, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

INTERPERSONAL COMMUNICATION: Requires the ability of speaking and/or signaling people to convey or exchange administrative information. Includes giving assignments and/or directions to co-workers or assistants.

LANGUAGE ABILITY: Requires the ability to read a variety of technical documentation, directions, instructions, and methods and procedures related to the job of Computer/Network Technician I. Requires the ability to speak with and before others with poise, voice control, and confidence using correct English and a well-modulated voice.

INTELLIGENCE: Requires the ability to learn and understand basic to complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to the job of Computer/Network Technician I.

VERBAL APTITUDE: Requires the ability to record and deliver information to supervisors, employees and members of the public; to explain procedures and policies; and to follow verbal and written instructions, guidelines and objectives.

NUMERICAL APTITUDE: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages; determine time and weight; and utilize statistical inference.

FORM/SPATIAL APTITUDE: Requires the ability to inspect items for proper length, width, and shape, visually with office equipment.

MOTOR COORDINATION: Requires the ability to coordinate hands and eyes in using automated office equipment.

MANUAL DEXTERITY: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have the ability to use one hand for twisting or turning motion while coordinating other hand with different activities. Must have minimal levels of eye/hand/foot coordination.

COLOR DISCRIMINATION: May require the ability to differentiate colors and shades of color.

INTERPERSONAL TEMPERAMENT: Requires the ability to deal with people (i.e. staff, supervisors, general public, and officials) beyond giving and receiving instructions such as in interpreting departmental policies and procedures. Must be adaptable to performing under moderate stress when confronted with an emergency related to the job of Computer/Network Technician I.

PHYSICAL COMMUNICATION: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words). (Hearing - perceiving nature of sounds by ear).

The City of Brentwood is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.