Network And Systems Technician

POSITION: Network and Systems Technician
SPECIALTY: Technology
REPORTS TO: Chief Technology Officer
LOCATION: ALB
AIRPORT: Albany International Airport
Summary
Installs and maintains personal computers and associated peripheral equipment as well as local and wide area networks. Has the responsibility for the identification and correction of network and system problems. Performs duties during normal business hours or during the night and weekends as required. Work is performed under the general supervision of a higher-level manager. Does related work as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Installs and maintains personal computers, mobile devices and networks, including all peripheral equipment;
• Diagnoses computer and network problems on-site or by means of support staff with user telephone consultations;
• Tests and troubleshoots network cabling;
• Upgrades computers and peripheral equipment;
• Maintain computer inventory and maintenance records;
• Works with vendors to configure and troubleshoot routers, circuit problems, and various third party software applications;
• Assists in the testing of new operating systems and software titles for interoperability and functionality with existing systems and software;
• Installs and configures file servers, print servers, communications servers, network switches, personal computers and printers (network and desktop);
• Attends seminars and technical education classes to keep abreast of current trends in information technology.
• Installs network cabling;
• Other duties as assigned.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The applicant/employee must meet and maintain all necessary governmental and corporate qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION And/or EXPERIENCE

• Ability to install office computer systems and networks;
• The course of training involves learning the fundamental aspects of computer programming, systems analysis, telecommunications, LAN/WAN system configuration or a similar course with technical emphasis on the operation of a connected computer system.
• OR, Graduation from high school or possession of a high school equivalency diploma and five (5) years of full-time, paid experience in the installation, configuration, troubleshooting and maintenance of computer systems and networks.
• NOTE:
• Successful completion of a course of study offered by a technical training institute, college or corporate training program may be substituted for one year of appropriate experience, if the following conditions are met:
• Ability to follow oral and written directions;
• Associate’s Degree in management information systems, computer science, information resources management, information technology, or a closely related field and three (3) years of full-time, paid experience in the installation, configuration, troubleshooting and maintenance of computer systems and networks;
• Resourcefulness, and troubleshooting skills
• Ability to understand written material;
• Working knowledge of modern personal computers, mobile devices and local and wide area networks;
• Ability to direct users in system and network use;
• Successful completion of a three (3) credit semester hour course in college-level computer science, computer information systems, or a closely-related field may be substituted for three months of appropriate experience.
• Dependability
• Ability to evaluate equipment configuration requirements;
• Initiative
• Working knowledge of installation procedures relating to personal computers, local and wide area networks, peripheral equipment and software;
• The candidate provides an official description of the coursework and evidence that it was successfully completed.
• Ability to diagnose computer system and network problems and assist in their resolution;

Language Skills
Ability to read, analyze, and interpret industry periodicals, professional journals, technical procedures and governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of executives, employees, clients, customers, and the general public.
Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
REASONING ABILITY
Ability to solve problems and deal with a variety of concrete variables in situations with only limited standardizations exist.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess a valid New York State driver’s license as a condition of employment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle to feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and smell. The employee is occasionally required to sit. The employee must regularly lift and/or move more than 50 pounds. Specific vision abilities required by this job include vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
EEO DFWP