It Automation Engineer Ii

What you'll do at Jamf:

The IT Automation Engineer II will work cross-functionally between IT teams, and other departments to use coding and software development practices to create solutions to help bridge the gaps in systems and processes. This specific role has a direct responsibility for supporting all internal custom-developed IT software projects in addition to creating new integrations, automations, and efficiencies in systems, applications, and workflows.

What you can expect to do this role:

• Support, update, maintain existing custom applications and automations
• Evangelize workflow and systems automation in all aspects of internal Jamf processes.
• Lead the maintenance of existing code repositories, source control practices, and code reviews
• Support and promote a positive, inclusive workplace in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed, and manifested in our work
• Work with the Documentation & Training team to create documentation and other supporting materials for system topology, support, and administration
• Continually evaluate the effectiveness of our tools and processes between various systems
• Work with our vendors to get the most out of systems APIs and integrations
• Troubleshoot, research, and resolve escalated technical problems and incidents in a timely and professional manner

What we are looking for:

• Experience developing code to interface with external systems via API calls (Required)
• Experience working in a compliance-driven environment
• Familiarity with configuration management, orchestration, and desired state tools such as Ansible
• Minimum of 3 years of experience in a role that included developing and managing python scripts (Required)
• Familiarity with serverless computing on platforms such as AWS Lambda
• Practical experience managing and supporting globally available enterprise services
• Experience working with any of the following technologies a plus: Rest APIs, XML, JSON, PHP, PowerShell, Apex, MySQL, Git
• High School Diploma / GED Equivalent (Required)
• Ability to manage multiple projects while simultaneously adapting priorities quickly and effectively
• Familiarity with modern app deployments utilizing containerization and Infrastructure as Code
• Bachelor's Degree (Preferred)
• Dedicated to making people happier by improving their tools and processes regardless of their role
• Minimum of 3 years of experience in a role that included deploying, maintaining, and securing Linux based systems (Required)
• A combination of relevant experience and education may be considered
• A high level of independence as demonstrated through clear problem-solving and communication skills and the delivery of high-quality work
• A combination of relevant experience and education may be considered

Why Jamf?

• Named a Best Workplace in Technology, 2022.
• Our Support teams are the technical experts solving problems big and small for our loyal customer base. Tech support is human support and you will know you are making a real and meaningful impact for our more than 70,000 global customer base.
• We train and we then we give you the room to grow. We offer a clear and defined customer support career path, but our Jamfs also choose to explore horizontal career growth to discover new interests and opportunities.
• Named a Fortune 100 Best Companies to Work For®
• Our customers are some of the most loyal in the world. We put people over profits – which is why our customers keep coming back to us!.