Inside Sales Representative - Smb

Job Purpose

The Business Inside Sales Representative is essential to driving activity in the Business Sales channel. The position is responsible for outbound call activity that will drive new revenue growth. The ability to provide excellent customer service as well as upsell new products to previously sold customers is key to this role. The Inside Sales Representative will also be responsible for sourcing new sales opportunities through lead follow up, outbound dials, and emails.

Essential Functions

• Understand CBT's strategic direction and sales implementation processes
• Uncover new customer opportunities as well upsell previously sold customers
• Effectively communicate proposed solutions via the phone or email
• Strong emphasis on working in a team environment with assigned Outside Account Managers
• Heavily measured on activity and leads/sales generated
• Strategize customer lists to create a plan of attack for new and existing customers
• Maintain a sales funnel and provide regular updates to the Sales Manager

Education

• Four-year business degree or equivalent experience required

Experience

• Salesperson from a competitive environment desired
• 1-3 years of work experience

Special Knowledge, Skills, and Abilities

• Planning
• Rapport Building
• Sales Process
• Product Knowledge
• Ability to execute on sales targets
• Competitive Knowledge
• Customer Knowledge
• Business Acumen
• Consultative Selling
• Competitive
• Ability to think strategically
• Resource Management
• Innovation
• Organization
• Self Management

Supervisory Responsibilities:

No Supervisory Responsibility

• We were made aware of an employment scam in which a third-party is creating false communications under the altafiber name. We want to reiterate that altafiber never seeks payment from job applicants and only reaches out from @altafiber.com email addresses. We are encouraging applicants to apply through our website at altafiber Careers for added security.