Innovation Project Manager Jobs

Department:

Business Transformation

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

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Job Summary

• The Project Manager will support the Innovation & Continuous Improvement Team in bringing human-centered, lean approaches to research, ideation, concept development, and prototyping in order to help the business solve its toughest problems. This role will be responsible for all aspects of project management for medium to high complexity projects to ensure an organized and seamless delivery of work.

Additional details:

• Please note, while this is a regional position, there is limited group of states or localities ineligible for Employees to regularly perform their work off-site. Those ineligible locations are: Alaska, Delaware, New Jersey, North Dakota, South Dakota, Vermont, West Virginia, and Wyoming.
• U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.
• This role is offered as a regional workplace position and Employees must work in the region they support. This could require working from a mix of on-site Company facilities and remote based offices to perform the job function in a regional location determined by business need. Each Department will provide Employees with guidance on when and where presence is required with as much notice as reasonably possible.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

Skills, Knowledge and Abilities

Responsibilities

• Create content as needed to support projects, workshops and programs
• Act as a creative resource for the project team and a thought leader in generating new ideas and ways of working as needed
• Ensure coordination of Innovation studio activities, inventory of equipment and supplies are stocked
• May perform other job duties as directed by Employee's Leaders
• Plan project/program schedules which include elements such as objectives, goals, timeline, resources needed at which stages, participant expectations, milestones, and deliverables
• Keep all parties updated on progress, accomplishments and roadblocks through regular status updates and consistent communication with project resources
• Foster an inclusive, energetic, and innovative environment through a keen understanding of participants and needs

Knowledge, Skills and Abilities

• Ability to use Adobe Creative Cloud and Microsoft Office Suite
• Skilled in facilitation techniques
• Ability to organize disparate work streams and execute complex project plans
• Knowledge of Human Centered Design, Lean and Innovation mindsets, tools and techniques
• Ability to build relationships across all levels
• Skilled in project management tools and methods
• Ability to deliver on actionable project plans
• Ability to communicate effectively (both written and verbal) with diverse audiences

Education

• Required: High School Diploma or GED

Experience

• Communications
• Preferred: Experience in creating spec documents and/or requirement building – utilizing either Waterfall and/or Agile
• Advanced level experience, seasoned and specialized knowledge in:
• Production / Project Management
• Preferred: Knowledge of project management tools and/or designer tools
• Change Management

Licensing/Certification

• N/A

Physical Abilities

• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time

Other Qualifications

• Must be able to comply with Company attendance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be able to work extended hours, as determined by leader and work needs
• Must be at least 18 years of age
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be able to travel up to 10% of the time, as determined by leader and work needs

Pay & Benefits:

Competitive market salary from $109,340 per year to $113,900 per

year depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Up to a 9.3% 401(k) Company match, dollar for dollar, of your eligible pay, per

paycheck **

• Potential for annual Profit-sharing contribution toward retirement - when

Southwest profits, you profit***

• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits

***Profit-sharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.

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