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Information Technology Operations Specialist

Company

SciPro
Address San Francisco, CA, United States
Employment type CONTRACTOR
Salary
Category IT Services and IT Consulting,Biotechnology Research,Pharmaceutical Manufacturing
Expires 2023-05-30
Posted at 1 year ago
Job Description

IT Operations Specialist

100% onsite - San Francisco, CA

6mth contract (extensions + FTE opportunities available after 12-18mths)


Pay rate - $40 - $45/hr


Our client is seeking a IT Specialist that is able to assist in varying of technical support tasks, including but not limited to, providing IT orientation for new hires and day to day user support for systems. Successful candidates will be able to operate independently, ability to prioritize workload of important v. urgent tasks to support a varying of issues and projects each day.


Responsibilities:

  • Setup new laptops, phones and other IT equipment
  • Provide ongoing and weekly updates on all tasks, projects and support issues to Senior Management within IT as needed.
  • Partner with other IT Operations team members on joint projects and tasks
  • Coordinate all local IT operations including new user onboarding, terminations, PC upgrades and network maintenance.
  • Train helpdesk team, end users and IT staff on IT systems and procedure
  • Diagnose the cause of technical problems in a complex environment and provide effective solutions quickly.


Background education and experience:

  • BS or BA in relevant discipline (Software Engineering, Computer Engineering, etc.) and/or at least 1 major industry certification (Microsoft, A+, Network+, Cisco etc.)
  • 3 years’ experience working in a NOC, helpdesk team or onsite IT support.


Interpersonal skills:

  • Strong written and oral communication
  • Works to a high level in situations that require you to multi-task and shift priority to meet tight deadlines.
  • Strong team player and willing to collaborate.


Ideal candidate will also have:

  • Experience working in Life Sciences preferred.