Information Technology Communications Manager

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Overview

We are an agile, collaborative team looking for candidates who have a passion for inspiring, informing, and engaging people through communications.

Key Responsibilities

Leader communications. Works closely with team leader and business manager on communications efforts, messaging to drive global impact.

Content development and management. Requires PowerPoint, storytelling, editing and project management skills, and familiarity with a wide array of communications. Works on a variety of communications projects with team members and internal partners (including awards write ups, best practice summaries, announcements and employee stories aligned to business priorities).

Event management and promotion. Coordinates and contributes to event management and presentation development and refinement. Develops engaging communications to promote, inspire and engage intended audiences. Manages all logistics and AV for priority events (including team All Hands meetings and other rhythm of communications activities for key audiences).

Change communications. Lands changes within team in close collaboration with other change management efforts and processes.

Video and podcast management. Collaborates on storytelling, video/podcast production, and editing, working closely with team.

Team Web/Intranet/SharePoint. Contributes to strategy and content development for team’s central online portal to ensure cohesive storytelling about the team.

Viva/Yammer Team Social engagement. Develops content, cadence, and analytics.

Cross-team alignment. Actively contributes to the CSS Apps & Infrastructure cross-group weekly v-team. Participates in collective projects, including cross-group storytelling and best practice sharing. The central comms team will provide regular updates on corporate communications, culture communications and cross-org alignment efforts that this comms manager will carry back to its team and distribute through channels, as app.

Feedback management. Capture employee feedback from various sources integrated into overall comms efforts. Share results with team leadership and central comms team.

Communications asset management. Creates and centrally manages core content assets and templates to ensure content alignment and consistency and amplification, leveraging SharePoint.

Reporting/Metrics. Utilizes data and feedback mechanisms, including qualitative and quantitative metrics, to review engagement and impact of communications programs and inform adjustments. Maintains regular reporting cadence on progress.

· Years of Experience Required –

· 8 or more years of experience as a communications manager in the tech sector, leading corporate communications programs, with a proven track record of running impactful internal communications strategies and programs, including events, newsletters, presentations, social media and other content distribution channels.