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Information Technology Analyst Jobs
Company | Brightpath |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Computer Networking Products,Computer and Network Security |
Expires | 2023-07-26 |
Posted at | 10 months ago |
THIS IS AN ONSITE JOB IN Fort Payne, AL
IT Technical Specialist
80 to 95k
The Technical Analyst or designate will co-ordinate and assist in the activities of the Information Technology department.
Must have at least 1-3 years’ experience in computer support
Education & Certification
Must possess a 2 year technical or 4 year (preferred) degree in the field.
Must possess, Computer Hardware Certification (CompTIA Network+ and Server+) or equivalent
MS SQL Certification a plus
Cisco CCNA Certification a plus
RESPONSIBILITIES AND AUTHORITIES:
- Maintains and validates local facilities disaster recovery plans
- Performs minor repairs and preventative maintenance and arranges and monitors servicing.
- Data Center support and maintenance hardware (physical server, SAN) and software (Windows Server, Vitualization, VMWare, AppAssure, etc.
- Provides computer support to an area including information, instruction and assistance concerning the use of hardware and software
- Documentation of all internal computer hardware and software systems and all related processes
- Installs, tests, configures and upgrades hardware and software at the workstation level.
- Ensure that a clean and safe work environment is always maintained
- Promote an atmosphere of team work at all times
- Ensure that all employees receive proper IT related training and understand all job tasks as it pertains to internally supported systems
- Support of Manufacturing Execution Systems including Real-Time labeling, Printing, and Barcode Scanning
- Support local and remote facilities by being in the after-hours support rotation, as required.
- Network WAN/LAN support experience
- Provide end-user support to all employees with an emphasis on the highest level of customer service and satisfaction
- Keeps abreast of new developments in the field to update skills and knowledge.
- Application Development (Visual Basic, .Net) and general web development (PHP,HTML)
- Project Management Experience
- Assists in basic technical tasks related to the maintenance and administration of an area’s computer network such as assigning passwords, purging print queues, enabling and disabling accounts, monitoring scheduled backups.
- Acts as a resource person and troubleshoots problems within area of expertise
- Complete any other duties as assigned
- Ability to support Advanced Databases (MS SQL, MYSQL)
- Maintains computer and related equipment inventory
Other requirements
Understanding of expectations detailed through Organization Statements, Standards, Visions, Policies and Procedures (i.e. Mission, Values, Code of Conduct, Operational, Quality, and Environmental Health & Safety) as referenced in Employee Handbooks and communicated through Orientation and/or other training awareness opportunities
Additional training requirements may be identified based on plant-specific location (municipality/province/state/country) and/or operational needs that are commensurate with the duties, expectations and responsibilities of the role within the specific plant
Ability to perform well in high pressure situations
Possess sound financial and business insights
Meets expectation rating (rating score of 2 or 3) in all applicable Competencies as defined in the Performance Management Process.
Capable of independent travel to, from and within designated regions
Access to reliable transportation
Must be capable of performing the essential duties which include maximum safe lifts to the 75th percentile of the employee as determined by acceptable standards
EDI experience a plus
IT Security Designation (CISSP) a plus
Experience with repetitive manufacturing
Previous ERP experience
While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. Specific vision abilities required by the job include close vision, distance vision, color vision and ability to adjust focus.
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