Human Resources Service Specialist I

The Human Resources Service Specialist I is responsible for providing superior service to internal customers and the HR department by providing administrative support on a variety of HR related duties.
Major Duties And Responsibilities (essential Functions)
Possesses a strong connection to the values of First United Bank. Demonstrates values daily and holds others to the same standards.

• Displays a positive attitude toward the bank, employees, and policy and procedures.
• Promotes teamwork, cooperation, and collaboration.
• Acts with a strong sense of integrity in all situations.

Compelled to serve others and satisfy internal customer needs.

• Manages the HR group email account and ensures established service level agreements are met.
• Assists hiring managers in posting and editing job requisitions.
• Answers incoming phone calls and emails.
• Prepares written correspondence from HR department.
• Delivers first line of support to all internal customers, which involves answering questions and concerns.

Ensures operating policies and procedures (compliance requirements, audit requirements, etc.) are met – sets a high standard of integrity and possess a strong sense of ownership.

• Administers Employee Referral Program.
• Assigns bank keys to new employees.
• Complies with all bank policies, procedures, and regulations pertaining to employment law.
• Verifies I-9 documentation and maintains I-9 files.
• Processes employment verifications for current and former employees.
• Maintains accurate data in Workday by processing all employee changes – terminations, promotions, salary changes, etc.

Creates an atmosphere of trust and support.

• Supports HR Leadership Team with various projects and day-to-day tasks as needed.

Participates in HR departmental goals, objectives, and projects to ensure an effective, sustainable, people strategy over the long-term.
Participates in staff meetings and attends other meetings and seminars.
Additional Duties And Responsibilities

• Adherence to all First United Policies and Procedures.
• Performs other related duties as required and assigned.
• Recommends to supervisor possible methods to improve department.
• Handles confidential and non-routine information.
• Completes all required compliance exams on a yearly basis.

EMPLOYEE SPECIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And Work Experience

• Two or more years of HR or experience or training preferred; or equivalent combination of education and experience.
• High school diploma or GED required.

Technical/Functional Competencies

• Ability to maintain strict confidentiality guidelines. Position continually requires demonstrated poise, tact, and diplomacy.
• Dependable and adheres to time lines and schedules.
• Demonstrates good judgment and strong attention to detail.
• Strong organizational and time management skills.
• Ability to communicate well by all means of communication including written, verbal, and non-verbal communication.
• Able and willing to continue business skills and human resources development.
• Good problem-solving and decision-making skills.
• Willingness to accept additional responsibilities.
• Strong interpersonal skills and ability to work well with a wide range of people.
• Strong initiative and follow-through on projects and deliverables.
• Exceptional customer service skills.
• Proficient computer skills including Microsoft Office applications.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.
All Locations:
Durant-Corporate
If any applicant is unable to complete an application or respond to a job opening because of a disability, please email us at [email protected] for assistance.
First United Bank is an Equal opportunity employer. This company considers candidates regardless of race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.