Housing Program Specialist Jobs

Examination Process:
Candidates must pass the oral examination in order to be placed on the eligible list for the Housing Program Specialist classification.
Under general supervision, performs a variety of and advanced journey level work related to the Housing Authority's provision of housing assistance programs. Duties include managing an assigned caseload, performing day-to-day coordination and quality control of eligibility, inspections, news leases, annual re-certifications and program terminations in accordance with Agency policy and in compliance with funding regulations for subsidized housing; conduct physical inspections of Agency real property, as assigned.

Classification Distinction
This is the advanced journey level class in the Housing Program series. Incumbents perform the most difficult and complex duties and are required to have advanced program and operational knowledge across Housing Authority functions. Incumbents are responsible for analyzing complex situations and for developing and implementing solutions. This classification functions with a high level of independence and assists in the integration and coordination of the separate housing programs functions. Incumbents may act as a team leader for their assigned functional area. This classification is distinguished from the Housing Program Technician II classification in that it is responsible for resolving the most difficult and complex issues, as well as for the coordination of functions.

Education and Experience
Any combination of experience and education which would provide the required knowledge and abilities is qualifying.
Education: Equivalent to two (2) years of college (48 semester units or more) in social services, business, management, with an emphasis on case management.
Experience: In addition to the educational experience, must have at least (2) years of equivalent experience in a similar position in which most of the essential functions of the position were performed. Two (2) additional years of actual experience in a similar position will be accepted as equivalent to two (2) years of completed college education. GED or High School Diploma is required when substituting experience for College degree.
or
4 years experience in social services, business, management, with an emphasis on case management.

Client Service

• Disseminate program information throughout the community via public speaking forums and seminars
• Counsel applicants, tenants and owners on program rules and regulations
• Implement the departments Mission Statement in all aspects of customer contact
• Respond quickly by telephone or in writing to public inquiries
• Monitor repayment agreements

• Negotiate rent with landlords for Section 8 housing units and schedule inspections
• Review and apply pertinent provisions of HUD rules and regulations
• Conduct initial and annual interviews with clients
• Calculate and determines initial and continued eligibility for to receive assistance under various programs; issues vouchers to eligible applicants in leased housing programs and recertifies participants to transfer.
• Coordinate orientations and briefing sessions for pre-applicants, qualified applicants and program participants
• Performs annual, interim, and special recertification of participants; receives, reviews, and processes recertification packets.
• Implement Housing Quality Standards inspections process and ensure that regulations are met
• Process damage claims
• Verify ownership of property
• Implement caseload management process for Section 8 program participants
• Prepare and maintain accurate and detailed case files
• Evaluate unlawful detainer reports and credit and criminal background checks

• Assist with disputes and conflicts
• Prepare written reports and correspondence as required
• Represent Agency at tenant conferences, reviews, hearings and court proceedings
• Monitor case files for program violations and recommend further action

• May assist supervisor in training new and lower level staff
• May provide functional guidance and support to lower level staff