Housing Specialist Jobs

***3% Salary Increase in July 2023***

Do you enjoy producing excellent work in the areas of housing assistance, program support, and client-centered service? Are you passionate about helping others during difficult times? Do you want to pursue a career in local government?

Then APPLY TODAY to join a hardworking team that strives to make our community and organization a better place!

The City of Napa is seeking to fill a Housing Specialist opening in our Housing Division in the City Manager's Department. Our Housing Division is responsible for affordable housing programs in the City including rental assistance programs and housing rehabilitation programs. The Housing Division coordinates the City's Community Development Block Grant Program and provides financing for the development of affordable housing. We also staff the Housing Authority of the City of Napa which administers affordable housing countywide, including the Section 8 rental assistance program. Additionally, the Housing Division administers various Federal, State and local programs to assist the community by providing affordable housing and supportive services at all levels of affordability. Please visit our website to learn more about the City of Napa's Housing Division.

As a Housing Specialist, you may be asked to provide support to our Section 8 Housing Choice Voucher Program, grant and loan programs, homeless prevention and diversion program, and other affordable housing programs. Some of these duties will include oversight of landlord payments, ensuring lease agreements are executed by owner/tenant in a timely manner, day-to-day coordination of eligibility, leases, and terminations, reviewing applications, answering applicant questions, following up on documentation, updating applicant status in our record keeping system, and much more. In this role, you will excel at exceptional client-centered interactions while operating accurately and efficiently. Any background and knowledge of federal and state housing regulations and programs, affordable housing or homeless services programs, and communications with tenants and landlords are helpful to reach success in this role!

We are looking for a team player with a strong attention to detail and effective communication skills who enjoys working with members of the public. Applicants with experience in working with affordable housing, homeless services, rehabilitation, and rental assistance programs are encouraged to apply! Bilingual skills in English/Spanish are highly desirable, but not required for this position.

• Optimizing Diversity - Establishing and supporting department systems, policies, and practices that reduce barriers and use the capabilities and insights of individuals with a diverse set of backgrounds, cultures, styles, abilities, and motivation.
• Collaborating - Working cooperatively with others to help a team or work group achieve its goals.
• Technical/Professional Knowledge and Skill - Having achieved a strong level of technical, functional, and/or professional skill or knowledge in rental programs; keeping up with current developments and trends in housing; using knowledge to accomplish results.
• Detail Orientation - Accomplishing tasks by considering all areas involved no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful.
• Managing Work - Effectively balancing one's time and resources to ensure that work is completed efficiently; ability to self-manage and practice independent discernment.
• Customer Focus - Ensuring that customer perspective is the driver behind work decisions and activities.
• Emotional Intelligence - Establishing and sustaining trusting relationship by accurately perceiving and interpreting own and others' emotions and behavior; using insights to effectively adapt own responses so that one's behavior matches one's values and delivers intended results.

**NOTE: IT IS RECOMMENDED THAT INTERNAL CITY OF NAPA APPLICANTS USE A PERSONAL EMAIL DURING THE APPLICATION PROCESS, RATHER THAN THEIR CITY OF NAPA EMAIL IN ORDER TO RECEIVE THE NECESSARY COMMUNICATIONS.***

• Applicants selected to move forward in the process may be asked to participate in any combination of the following (at any phase of the selection process): a written examination, job related exercise, phone interview, in-person interview(s), and/or web-based testing.
• When three or fewer candidates are available, the testing procedures outlined in the Job Announcement may be waived by the Human Resources Department.
• Based on the City Charter, the final phase of the selection process is the Probationary Period, which in most cases is six (6) months, but may be twelve (12) months depending on your classification.
• We will review your application and all supplemental materials to select the best qualified applicants to continue in the process. Screening will include a review of minimum qualifications, application appraisal rating of education, training and experience and relevance of background qualifications related to the target job as well as supplemental questions if applicable.

• If you need assistance with the recruitment and selection process in Spanish, contact us at 707-257-9505. These request will be assessed on a case-by-case basis.
• Si necesita ayuda con el proceso de reclutamiento y selección en español, contáctenos al 707-257-9505. Estas solicitudes se evaluarán caso por caso.