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Hotel Overnight Loss Prevention/Security Dispatcher

Company

Grand Hyatt San Antonio

Address , San Antonio, 78205, Tx
Employment type FULL_TIME
Salary $17 an hour
Expires 2023-07-22
Posted at 11 months ago
Job Description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Overnight Loss Prevention/Security Dispatcher plays a vital role in preventing theft and keeping the hotel guests, customers, and colleagues safe. This is a fast paced position with contact customer interaction that requires organization and excellent communication skills. The ideal candidate will be able to work afternoons/evenings, weekends, and holidays.

Responsibilities may include but are not limited to:

  • Perform all duties as assigned by the Security Supervisor/Director
  • Responding to medical emergencies on the premises
  • Assist customers, guests, and colleagues with any security related issues or questions
  • Conduct foot patrols throughout the property
  • Dispatching calls and answering phones
  • Reviewing camera footage
  • Supervising and dispatching the Bellstand function of the hotel
  • Monitoring the employee entrance, signing out guest passes to vendors, and conducting bag checks.

Some of our amazing benefits include...

  • Free Annual VIA Bus Pass/Discounted Parking
  • 401(k) Match
  • Complimentary & Discounted Hyatt Hotel Rooms anywhere in the world
  • Opportunities for Career Growth
  • Medical, Dental, Vision Insurance after 30 days
  • Free Meals Provided in Employee Cafeteria
  • Paid Time Off (PTO)

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.


Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Previous security experience and customer service experience preferred.
  • Refined verbal and written communication skills.
  • The ideal candidate will be able to work afternoons/evenings, weekends, and holidays
  • Proficient in basic computer skills.
  • Ability to stand for long periods of time and walk moderate distances.