Hotel Bell Staff/Valet - Summer Seasonal - Full/Part Time - Housing Available

Seasonal (Seasonal)
Who We Are: Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.
Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you!
Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates. Steamboat also offers access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.
Love guest service and have a great driving record? Come and welcome guests to the Steamboat Grand! Must have a current driver's license. One year of guest service work experience is mandatory.
Detailed job description, including responsibilities, work performed, tools or equipment used, ect:

• Provide superior service to our customers (internal and external) at all times
• Assist front desk staff as needed, answer phones, back up switchboard during busy periods, deliver messages and packages to guests and staff
• Maintain cleanliness and safety of lobby and entryway, vacuum carpets, clean windows, shovel snow, remove trash, mop floors, empty trash cans, maintain fireplace, and keep bellman closet clean
• Knowledge of the hotel's fire system and procedures in the event of an emergency
• Follow the Resort Etiquette Guidelines while interacting with the guest and respond to all guests in a courteous efficient manner
• Compliance with all company policies and procedures as well as any regulatory requirements
• Greet guests and owners arriving and departing from the hotel, open the doors, park guest's cars, totes luggage and guest personal belongings to and from their rooms
• Other duties, as assigned

Minimum skills, experience, and education required for this job:

• Operate a standard transmission (stick shift) vehicle
• Operating a vehicle is an essential function of this position. Must meet SSRC minimum driving standards and have current Driver's license; a successful motor vehicle record background check is required
• Interact and maintain positive relationships with guests, co-workers and management consistent with SSRC's Service Excellence standards
• Must have at least one year customer service employment experience
• Read, write, and interpret documents such as safety rules, operating and maintenance instructions and procedure
• Speak effectively before groups of customers or employees of organization

Physical Requirements:

• Communicate clearly in English both written and verbal
• Lift and carry up to 50 lbs on a frequent basis
• Must be at least 18 years of age

Miscellaneous information:

• All Steamboat Ski & Resort Corporation employees are required to follow adapting COVID policies and guidelines.
• Employment for this job is contingent upon the successful completion of a background check
• This is an hourly paid position and is subject to overtime pay

The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Steamboat area base hourly pay range: $17.00 per hour + Tips
Steamboat Ski & Resort Corporation is an equal opportunity employer