Health Coach - Mental Health

Overview:

At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.

Responsibilities:

You are passionate about improving peoples’ wellbeing. You are a skilled, passionate team player with the capacity to work in a trusted primary coach role with the coaching participants of Virgin Pulse’s clients. You are capable of promoting individual health and well-being through multiple modalities, including phone and messaging, as well as group-based sessions related to participants’ goals. You are humble and supportive of others. You have a “team first” mentality but are courageous enough to think outside the box. You are hungry to create meaningful change and exceed expectations. You are smart so you know when and how to collaborate and find solutions to challenges.

In this role you will wear many hats, but your knowledge will be essential in the following:

• Ability to work effectively in a fast paced, high energy, team-oriented environment.
• Outstanding interpersonal skills, including superior communication skills.
• Proficient in electronic documentation to record and track coaching experience and quick learner of new technology or systems.
• Strong ability to strategically support members using Virgin Pulse’s multi-modal approach, utilizing both messaging and telephonic sessions
• Open to feedback and improving coaching skills on-going and ability to use metrics to assist in driving individual improvement.
• Ability to support participants with a wide variety of health concerns and approaches to drive towards change and positive outcomes, including gaps in care.
• Accountable to meeting individual metrics
• Accountable to admin related tasks and showing up prepared to manager 1:1s
• Strong organizational skills with a high level of attention to detail and ability to manage multiple tasks and priorities at once.
• A passion for utilizing coaching strategies, including motivational interviewing, appreciative inquiry, and participant led focus, for improving the health of others.
• Enthusiastic with a positive attitude and a solution-oriented approach. You are resilient and adaptable.
• Preventive care minded, empathic, flexible, and energetic.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Qualifications:

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

• Bachelor’s degree in a health-related field required, Master’s degree preferred.
• Experience preferred in conducting individual or group coaching sessions that create a comfortable and confidential environment for participants using a primary coach model focusing on the overall well-being of the individual.
• 3-5 years of experience in fields related to health coach role preferred, including: behavioral health, general well-being, exercise training, nutrition coaching, background in nursing, etc.
• 2-4 years of experience with individual behavior change management, motivational interviewing, and health coaching.
• Tobacco cessation certification and/or experience coaching on financial well-being preferred.
• NBHWC or ICF strongly encouraged but not required.

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

• Familiarity with digital health apps, comfortable with technology and web-based software tools as well as delivering health coaching by use of software/technology.
• Comfortable working with a diverse participant population and navigating complex cases.
• Ability to troubleshoot with technology.
• Proficiency in PC-based word processing and database documentation (Word, Excel, PowerPoint, Internet, Outlook).

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

We believe a career should provide competitive pay and benefits, a collaborative and supportive culture and cutting-edge technology and services. Virgin Pulse is an equal opportunity organization and is committed to diversity, inclusion, equity and social justice. To that end, we make a particular effort to recruit candidates from minoritized backgrounds to apply for open positions.

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $28.00 - $31.00 per hour. Note that salary may vary based on location, skills, and experience.