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Company | Blue Water Shipping |
Address | Hialeah, FL, United States |
Employment type | CONTRACTOR |
Salary | |
Category | Transportation, Logistics, Supply Chain and Storage |
Expires | 2023-06-25 |
Posted at | 11 months ago |
Position Summary
- Collaborate, assist and support internal operation and customers
- Stay informed on competitors and market news
- Obtain and maintain a strong knowledge and understanding of the customer supply chain in order to provide the best solution towards their needs
- Ensure correct billing and pricing rates are applied to shipment
- Assist in filing rates with NRA when cargo is shipped on BWS house bill of lading
- Draft guidance for internal customers on contract renewals, general quotes etc.
- Collaborate with all levels of the organization to identify best practices for continuous improvement of our client’s network and pricing quality, leading to more favorable profit
- Assist team members as needed and set an example for others
- Maintain and ensure validity of contracts and tariffs are current
- Manage, complete and respond to RFPs in accordance with assigned due dates or service level agreements for new and existing customers in a specific mode, product, or trade lane
- Maintain a strong and respectful line of communication with teams, clients, vendors and carriers
- Keep operational teams updated on the latest market developments to ensure that the ocean freight business practices are aligned with the latest market developments
- Use the BW Portal daily to stay connected with important company information
- Establish and maintain working relationship with ocean carrier partners to obtain the best possible buying conditions to ensure profitable and sustainable growth on multiple ocean trade lanes
- Work closely with the other departments to best handle customer request and find best solution and routing
- Carry out other duties as appropriate and as assigned by manager
- Follow up on rate quotes to increase conversion rates
- Lead the Procurement & Pricing Coordinator in their role
- Provide support and assistance to offer best transport solutions to customer needs
- Create quotes/offers and upload all rates in CRM – Dynamics using proper format
- Negotiate best possible contract rates and terms with ocean carriers for both long-term fixed and Spot FAK business
- Capable of adjusting communication style to the different types of personalities towards customers, business network connections, managers, and colleagues
- Ability to evaluate existing processes, identify improvements and implement improved methods
- Ability to follow the set goals and tactical plans from Management and team leaders
- Forwarding and ocean procurement experience
- Spanish preferred
- Ability to take team members’ suggestions to improve departmental procedures
- Comfortable managing complex spreadsheets
- 3 years of forwarding and ocean procurement experience preferred
- Strong understanding of ocean procurement and ocean rates
- Ability to plan the workday to minimize overtime
- Ability to think analytically and interpret data to make fact-based decisions or recommendations
- Strong customer focus with the ability to effectively communicate with customers and meet their needs
- English language fluency (written and verbal)
- Proactive mindset and strong problem solving skills to troubleshoot any mishaps that may occur in a shipment with routing changes etc.
- Proficient in Microsoft Excel including the VLOOKUP function
- Experience leading a team
- Strong negotiation skills to negotiate best possible transport rates with carriers for most optimal profit
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