Head Of Latin America/Caribbean Communications

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Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!

We are SAP.

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

Meet The Team

The Communications team is a hub for creativity, big ideas, strong opinions, and approaches that challenge the norm. This group of talented individuals comes together daily to communicate with stakeholders and help SAP break through the noise in memorable ways.

Global Communications works closely with colleagues in HR, operations, sales, marketing, policy, finance, and engineering, as well as with outside stakeholders.

What you'll do: Job Purpose:

The Head of Latin America Communications is a key leadership role responsible for driving SAP's corporate reputation, thought leadership, and brand awareness across the Latin America and the Caribbean (LAC) region. This position plays a critical role in developing and executing strategic communications initiatives, managing executive communications, and fostering strong relationships with key stakeholders. The Head of Latin America Communications will lead a talented team and collaborate with cross-functional partners to achieve business objectives.

Key Objectives

• Develop and execute a comprehensive communications strategy to enhance SAP's corporate reputation in Latin America and the Caribbean region.
• Cultivate a high-performance culture within the communications team, fostering growth, collaboration, and innovation.
• Drive thought leadership initiatives, positioning SAP as a leading voice in digital transformation conversations.
• Ensure effective executive communications for the regional president and other company leaders.
• Increase awareness and generate interest in SAP's cloud software and services solutions for organizations of all sizes.

Key Responsibilities

• Act as a trusted advisor to executive and non-executive business partners, providing strategic counsel and leveraging communications expertise to support their objectives.
• Champion innovation and a growth mindset within the communications function, constantly exploring new ideas and channels to expand awareness of SAP solutions, engage influencers, and motivate employees.
• Lead and inspire a diverse team of communications professionals, promoting their professional development and creating a supportive culture of excellence, collaboration, recognition, and growth.
• Stay abreast of emerging technologies and trends in the communications field, assess their potential impact, and implement relevant tools and practices to enhance communication effectiveness and measurement.
• Drive integrated, 360-degree communications campaigns, leveraging a variety of channels and formats to engage existing and new influencers while ensuring alignment with overall business goals.
• Develop and execute impactful executive communications strategies, including speeches, presentations, and messaging, to amplify the voices of senior leaders and effectively engage internal and external stakeholders.
• Foster a strong KPI-driven culture within the team, establishing key performance indicators, prioritizing initiatives, and regularly reporting results to stakeholders.

What you bring: Qualifications:

• Extensive knowledge of current and emerging communications tools, platforms, and social media channels.
• Proven track record of building and nurturing collaborative relationships across diverse teams and stakeholders, including senior executives.
• Exceptional written and verbal communication skills, meticulous attention to detail, and the ability to simplify complex ideas for diverse audiences.
• Deep understanding of modern communications practices, including measurement, analytics, and emerging trends.
• Demonstrated success in developing and implementing innovative communications programs that deliver measurable results.
• Strong analytical, organizational, and project planning skills, with a track record of executing complex initiatives on time and within budget.
• Proven experience in communications leadership roles, preferably within the enterprise software/cloud services industry.
• Bachelor’s degree in communications, Journalism, or a related field. Equivalent experience will also be considered.
• Professional-level proficiency in English. Proficiency in Spanish and Portuguese is highly desirable.

Experience

• Comfortable navigating ambiguity and skilled in asking incisive questions to clarify objectives and drive alignment. Experience in crisis communications is a plus.
• Track record of owning end-to-end communications campaigns, from strategy development to execution, while effectively leading through influence.
• Minimum of 10 years of experience in communications, executive communications, product marketing, or related fields.
• Track record of successfully working with senior executives in a multinational, multicultural environment, providing strategic counsel, and managing potentially conflicting viewpoints.
• Strong experience leading and developing high-performing remote teams, fostering a positive team culture and community.
• Proven experience managing issues and demonstrating sound judgment in determining when and how to involve relevant stakeholders.
• Demonstrated ability to distill complex ideas into compelling narratives, engaging stakeholders through impactful storytelling.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 376408 | Work Area: Communication | Expected Travel: 0 - 10% | Career Status: Executive | Employment Type: Regular Full Time | Additional Locations: .