Global Casino Operations Program Management Director (Remote In South Florida)

Job ID 6340 Location Miami, Florida Date posted 06/07/2023

The Head of Program Management supports Carnival Corporation’s Global Casino Operations (GCO) to drive operational efficiencies, effectiveness and revenue optimization across the global organization. The role is responsible for impacting productivity, streamlining and communicating strategic initiatives, overseeing project management, and communicating objectives within GCO and all Carncorp brands.
The candidate will participate in, along with GCO Senior Leadership, the development and deployment all major administrative, financial, programmatic and operational activities for GCO. They will prioritize critical programs which impact major business objectives. The candidate will provide oversight and guidance to projects of high importance and act as a key advisor/resource to GCO Senior Leadership. This responsibility will require the candidate to engage in a high degree of coordination and collaboration across all GCO departments.
The role has a broad remit, interacting with all key GCO departments and ensuring an understanding of all major departmental priorities and initiatives. They will update Senior Leadership on all pertinent business issues and represent Leadership when schedule conflicts arise. They will be involved in all key annual planning activities and coordinate with FP&A on major presentations.
The successful candidate will have broad business background, strong financial acumen, an understanding of key IT technology, and have strong project management skills.
Essential Functions

• Oversee major strategic business initiatives from development through successful execution under the guidance of the Sr. Director of Finance & Accounting and the GCO Leadership team
• Coordinate disparate analytical functions and reporting to ensure logical and ongoing coordinated presentations and communication
• Oversee daily operations through collaboration with senior management and department leaders
• Create and maintain a library of presentations and communications utilized in projects and cyclical processes/campaigns
• Communicate overall business objectives and accomplishments to Operating brands
• Assist and communicate with GCO Senior Leadership on major project development and management initiatives
• Assist with the preparation and dissemination of communications; serve as liaison between staff, executives, senior leaders, and shipboard HR
• Find knowledge and skills gaps and help address them; build and develop relationships with all employees for increased efficiency and effective responsiveness into existing operations
• Track and coordinate the GCO’s ongoing business performance to ensure adherence to strategic initiatives, timelines, KPIs, and corporate mission statement
• Improve current processes and coordinate organizational procedures for optimized efficiency and productivity; review, design, and execute on improvements to org structure and resource planning
• Ensure a consistent presentation “look and feel” across all teams
• Less than 25% shipboard travel likely
• Suggest edits as needed
• Create presentations utilizing notes, data, and tables provided by the subject matter experts, and enhance with graphics, formatting, etc. as necessary
• Work with GHR to develop and memorialize GCO’s formal onboarding process for all new hires

Qualifications

• Experience with budget management
• Experience with data analysis
• Proven success in a project coordination role
• Strong project reporting skills, with a focus on interdepartmental communication
• 5+ years in a business or executive management role
• Excellent communicator in written and verbal form
• Outstanding team player
• Proficiency in the Microsoft 365 Office Suite (Including Excel, PowerPoint and Word)
• Proven experience organizing and directing multiple teams and departments
• Prior business or executive management role; project management experience highly desired
• Knowledge of appropriate data privacy laws
• Proficiency in Data Visualization Platforms (PowerBI, Tableau or similar)
• Bachelor’s degree in Business, Marketing, Finance
• Extremely versatile, dedicated to efficient productivity
• Experience planning and leading strategic initiatives with focus and transparency, holding people accountable, empowering teams, building bridges and promoting team and business success
• Nimble business mind with a focus on developing creative solutions
• Consulting experience with a focus on operations management

The range for this role’s base salary is $130,000 - $175,000. Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles are also eligible for an additional vesting equity plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including:

• Holidays – All full-time and part-time with benefits employees receive days off for 7 company-wide holidays, plus an additional floating holiday to be taken at the employee’s discretion.
• Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
• Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
• 401(k) plan that includes a company match
• Paid Time Off
• Health Benefits:
• On-site preschool program, wellness center, and health clinic at our Miami campus
• Employee Stock Purchase plan
• Personal and professional learning and development resources including tuition reimbursement
• Additional programs include company paid term life insurance and disability coverage
• Employee Assistance Program and other mental health resources
• Financial Benefits:
• Other Benefits
• Cost-effective medical, dental and vision plans
• Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.

About Us
In addition to other duties/functions, this position requires full commitment and support for promoting ethical and compliant culture. More specifically, this position requires integrity, honesty, and respectful treatment of others, as well as a willingness to speak up when they see misconduct or have concerns.
Carnival Corporation & plc is a global cruise company and one of the largest vacation companies in the world. Our portfolio of leading cruise brands includes Carnival Cruise Line, Holland America Line, Princess Cruises and Seabourn in North America; P&O Cruises, and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe; and P&O Cruises in Australia. Our employees have a responsibility to be accountable for all actions. We consider the environment in all aspects of our business and have a responsibility to put safety andsustainability first. We live and share a positive attitude which is based on fostering an environment of inclusion, trust, a willingness to listen, openness and integrity.
Carnival Corporation & plc and Carnival Cruise Line is an equal employment opportunity/affirmative action employer. In this regard, it does not discriminate against any qualified individual on the basis of sex, race, color, national origin, religion, sexual orientation, age, marital status, mental, physical or sensory disability or any other classification protected by applicable local, state, federal and/or international law.
Benefits as a member of Carnival's Team:

• A comprehensive benefit program which includes medical, dental and vision plans
• Additional programs include company paid term life insurance and disability coverage and a 401(k) plan that includes a company match
• Employee Stock Purchase plan
• Cruise benefits
• An on-site fully accredited preschool educational program located at our Doral campus
• An on-site Wellness Center and Health clinic at our Doral campus
• Paid vacation and sick time

To view a copy of Carnival's FMLA, EEO and EPPA posters please visit: (click or copy and paste link into your browser).