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General Manager - Slate Restaurant

Company

Blair Hill Inn

Address , Greenville
Employment type FULL_TIME
Salary $60,000 - $80,000 a year
Expires 2023-10-11
Posted at 8 months ago
Job Description
Job opening criteria
The company
Overlooking Maine's largest glacier lake, Blair Hill Inn's stunning ten-guest room country estate sits commandingly atop a 20′ high, 900′ long field stone wall. Its hillside perch provides one of the most beautiful, expansive lake views in the world. This destination resort sprawls across 79 acres with a soothing spa, private hiking trails, scenic overlooks, a trout pond, fields and woodlands. Once a breeding farm built in 1891, it is now a finely restored boutique hotel with exquisite décor, and exceptional service.
The renowned, gourmet Slate restaurant serves a tasty farm-to-table menu and the handsome wood-paneled cocktail lounge offers fine wines, libations, and small bites. The warm welcome, individual service, absolute discretion and love of detail are evidenced by being one of only two Relais & Châteaux designated hotels and restaurants in Maine.
We are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent luxury hotel and restaurant owners.
Job description
To ensure objectives are met in the Restaurant. Responsible for complete restaurant organization. Directs and coordinates all activities regarding the restaurant by performing the following duties personally or through team.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Maintains current and accurate standard operating procedural manuals to include service standards, and payment handling procedures.
Train staff to follow up and maintain serving standards.
Responsible for providing excellent service to guests.
Prepare and adjust work schedules for the entire staff to ensure presence of requisite labor force on each shift with objective to meet customer service standards.
Organize regularly scheduled training classes and meetings with the entire staff of each area.
Responsible for New Hire staff selection, interviewing, orientation and department training. All to be conducted within company/department guidelines.
Provide detailed training to all staff specific to compliance responsibilities to State Health Regulations.
Control "front of house" operating expenses in accordance with weekly sales projections
Orders weekly liquor/beverage requisitions per department procedure.
Ensures adherence to beverage controls per company and department policies.
Performs POS System voids, management functions and programming within department procedures.
Responds to guest inquiries, complaints in a professional and urgent manner.
Ensures adherence to all defined department/company standard operating procedures within department.
Enforces proper buffet/special event F&B check/cash controls.
Audits Guests checks, documenting irregularities, cash control violations.
Observes staff opening/running/closing outlet procedures, maintains current documents checklist.
Maintains accurate outlet analytical information throughout the year to support budget planning.
Recognizes/praises staff extraordinary service, rewards staff utilizing "David Dollars" and other employee programs.
SUPERVISORY RESPONSIBILITIES
Is responsible for the overall direction, coordination and evaluation of the front of house team in partnership with the Executive Chef. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Salary 60-80K dependent on experience
Subsidized health insurance
Housing available.
All your information will be kept confidential according to EEO guidelines.
Profile description
5+ years of restaurant management experience
5+ years of serving experience
knowledge of wine and spirits a plus.