Front Desk Attendant Jobs

The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. ESSENTIAL DUTIES & RESPONSIBILITIES: Front Desk Customer Service

• Ensures that guests and members are warmly greeted and promptly assisted
• Understands and follows oral and written instructions.
• High school diploma or GED required
• Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
• Calls all past due members with Front Desk Representatives regarding late dues and down payments
• Monitors retail goals and ensures club is on track to meet and exceed assigned goals
• Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations
• Ensures proper member check-in procedures are followed
• Possess strong interpersonal and communication skills, including telephone etiquette
• Partners with the maintenance and janitorial staff to immediately address any maintenance or cleanliness issues around the club REQUIRED QUALIFICATIONS: Knowledge, skills & abilities:
• Able to multi-task and perform tasks with accuracy and attention to detail Minimum certifications/educational level:
• Possess a strong customer service focus, diplomacy and professionalism
• Ensures incoming calls are answered in a professional and efficient manner
• Keeps front desk and lobby neat and clean at all times
• Current CPR/AED certification Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential - in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here. UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes. UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out! If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or [email protected]. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym.
• Immediately reports or escalates to management any unsafe conditions or emergency situations Club Operations and Administration
• Must be energetic and possess a very friendly, outgoing personality and positive attitude