Fraud Operations Analyst Jobs

TL;DR

Snappt is in need of a Fraud Operations Analyst to join our growing team of Fraud Analysts that will utilize our industry-leading proprietary fraud detection techniques to stop fraudsters in their tracks. You will work closely with our current team of Fraud Analysts, Fraud Operations R&D, and independently to gain a deep understanding of the fraud detection space we work in and help us to push our technology forward.

Who we are

We are a Series A, well-funded tech startup that is kicking ass and taking names. In just two short years, we have captured nearly 10% market share… because our fraud detection technology is saving our customers millions, soon to be billions of dollars.

We are a founder-led organization, passionate about building a company with awesome people and a relentless focus on the customer. And as cliche as it may sound, we walk the walk and stand behind our Core Values and how we treat one another.

We are a team of experts who have developed state-of-the-art technology to screen financial documents and validate self-reported information. Our solution seamlessly fits into the leasing workflow to detect fraud automatically.

With thousands of properties utilizing our software and limited competition in the space, the opportunity to grow within this role is wide open. We are setting the bar in the financial fraud detection space, and have an incredible global team that drives our innovation and growth. If you are motivated and strive to learn, we encourage you to apply to join us on our journey to eliminate financial fraud.

We are a team of 75, soon to be 100. If you’re like us and think you have what it takes to join us, keep reading!

What we do

We stop the bad guys. Since 2020, we have saved our customers over $150MM in potential losses.

The Snappt platform leverages our proprietary algorithm to effectively and efficiently identify tampered or altered documents used for income or financial verification. For example, this empowers property managers and owners to avoid costly evictions (and the associated bad debt.)

Who you are

You are passionate; you throw your energy and conviction into the work you do.

You are naturally curious; you have an innate desire to understand people and help solve their problems.

You are collaborative; you thrive in environments where people work together to create winning solutions.

You have a commitment to self-development and personal growth; you pursue your personal and professional interests with energy and enthusiasm.

You assume positive intent; you believe your teammates and customers come from a place of good intention.

What you will do

• Participate in regular meetings and discussions to share insights, findings and collaborate on improvements to the overall risk management strategy.
• Utilize advanced fraud detection tools and technologies to monitor and analyze user behavior and transactional patterns.
• Develop and refine fraud detection rules and parameters to stay ahead of evolving fraud techniques.
• Become an authority on document fraud
• Conduct thorough investigations into suspicious documents to identify potential cases of fraud or abuse.
• Review and analyze disputes and escalations to make informed decisions on account resolutions.
• Collaborate with cross-functional teams including Customer Support, Engineering, and Data Science to enhance fraud prevention strategies and response tactics.
• Stay current with industry best practices, emerging trends, and new technologies related to fraud prevention and risk management.
• Assist in the implementation of training programs to educate employees and users on fraud prevention measures.

What you bring

• Strong analytical skills with the ability to interpret data, identify trends, and draw actionable conclusions
• Bachelor's degree in a relevant field or equivalent work experience.
• Ability to work with large teams in a dynamic, high-growth environment – drive, organization, and agility are key
• Effective communication skills to collaborate with cross-functional teams and present findings to both technical and non-technical stakeholders
• Adaptability and willingness to stay updated on the latest fraud trends and prevention methods
• Hands-on, detail-oriented, individual contributor
• Experience with data analysis and programming languages (e.g., Python, SQL) is a plus.
• Excellent attention to detail and the ability to work meticulously in a fast-paced environment
• Familiarity with fraud detection tools, techniques, and industry-standard practices

Where

Snappt is a remote-first organization.

We actually don't even have an office. So if you're accountable and do high-quality work... do it from anywhere. You can also expect to see your teammates throughout the year IRL, at company-supported retreats and events.

Equal Opportunity Employer

Snappt is an equal opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Snappt makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Not sure if you check all of our boxes? Apply anyway. We are growing rapidly, and always try to find room for motivated individuals.