Food Service Director (General Manager)

Southwest Foodservice Excellence is seeking an experienced K-12 Foodservice Director/General Manager to join their team in Los Fresnos, TX!

Summary of Position:

Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, cost management, employee retention, customer service, food quality, cleanliness and sanitation and district client satisfaction.

Qualifications:

• Strong knowledge of food and catering trends with a focus on K12, quality, production, sanitation, food cost controls, and presentation
• Must maintain a valid driver’s license and current auto insurance
• Proficient computer skills such as Microsoft Office programs (Outlook, Excel, Word, PowerPoint), POS systems and internet
• Minimum of 5 years of experience in the Food Service industry. 2 years’ experience in the K-12 market is required
• Strong leadership, staff management, coaching and supervisory skills
• Excellent financial, budgetary, accounting and computational skills
• Previous P&L accountability; cost management and growth aspects
• Bilingual in Spanish & English is required
• Strong communication; written and verbal skills and presentation abilities
• Ability to engage and communicate on multiple levels including management, client, customer and associate levels
• ServSafe® certification
• Must pass a background check

Responsibilities:

• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
• The ability and dedication to train the Assistant Food Service Director to ultimately take on newly awarded contracts or other current business
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company and the districts policies and procedures
• Manages salaried managers and hourly associates in the Food Service Department
• Fill in where needed to ensure customer service standards and efficient operations
• Hiring, training and development of staff. Plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
• Other duties, as assigned
• Establishes and maintains excellent relationships with District Administrative staff and Board of Trustees.
• Prepares district annual budget and manages labor, food costs and other elements to deliver to targets
• On time completion of required daily/weekly/monthly reports such as inventory, production records, payroll/timekeeping, etc.
• Leads program innovation efforts to ensure academic success through feeding more students
• Oversees the overall management, direct client interface, direction and quality of the account
• Develop, plan and carry out company marketing and promotional activities
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control

Physical Demands & Work Environment

• Be physically able to lift, reach, bend and stoop frequently lift up to 50 pounds
• Be able to work in a standing position for long periods of time (up to 5 hours)
• Ability to speak, read, write and understand English and/or dominate language at the school