Food Service Director (General Manager)

Southwest Foodservice Excellence is seeking an experienced K-12 Foodservice Director/General Manager to join their team! This candidate would be responsible for overseeing the Coleman, Baird & Eula School Districts.

Summary of Position:

Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, cost management, employee retention, customer service, food quality, cleanliness and sanitation and district client satisfaction.

Qualifications:

• Strong knowledge of food and catering trends with a focus on K12, quality, production, sanitation, food cost controls, and presentation
• Must maintain a valid driver’s license and current auto insurance
• Strong leadership, staff management, coaching and supervisory skills
• ServSafe® certification
• Proficient computer skills such as Microsoft Office programs (Outlook, Excel, Word, PowerPoint), POS systems and internet
• Must pass a background check
• Strong communication; written and verbal skills and presentation abilities
• Previous P&L accountability; cost management and growth aspects
• Excellent financial, budgetary, accounting and computational skills
• Minimum of 5 years of experience in the Food Service industry. With 2 years’ experience in the K-12 market.
• Ability to engage and communicate on multiple levels including management, client, customer and associate levels

Responsibilities:

• Prepares district annual budget and manages labor, food costs and other elements to deliver to targets
• Hiring, training and development of staff. Plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
• Manages salaried managers and hourly associates in the Food Service Department
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment
• Fill in where needed to ensure customer service standards and efficient operations
• Leads program innovation efforts to ensure academic success through feeding more students
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with company and the districts policies and procedures
• Develop, plan and carry out company marketing and promotional activities
• Oversees the overall management, direct client interface, direction and quality of the account
• On time completion of required daily/weekly/monthly reports such as inventory, production records, payroll/timekeeping, etc.
• Establishes and maintains excellent relationships with District Administrative staff and Board of Trustees.
• Other duties, as assigned
• The ability and dedication to train the Assistant Food Service Director to ultimately take on newly awarded contracts or other current business
• Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control

Physical Demands & Work Environment

• Be physically able to lift, reach, bend and stoop frequently lift up to 50 pounds
• Ability to speak, read, write and understand English and/or dominate language at the school
• Be able to work in a standing position for long periods of time (up to 5 hours)