Family Engagement Coordinator Jobs

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Education: Bachelor’s degree in a Health and Human Services field or currently enrolled in an advanced degree program. Education may be substituted with at least 5 years of experience in the field of Health and Human Services.

Experience: Required 3 years related direct experience serving families, with at least 2 years in a supervisory or group leadership capacity.

Supervises: None

Summary: The Family Engagement Coordinator is responsible for using sound professional judgment and best practices to ensure quality services are provided to the service population while maintaining compliance with established program standards.

To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990:

Essential Functions:

• Provides intensive case management services to families.
• Conduct family surveys to assess needs and review results with Parent Advisory Committee.
• Provide training and support for families in order to conduct outreach on behalf of the program.
• Develop, review, and revise a quarterly outreach plan with the support of the Parent Advisory Committee.
• Record all group and individualized services and activities in a complete, concise, and timely manner utilizing program forms into PEIRS (DFPS) and Efforts to Outcomes (BCFS) software.
• Establish and maintain a trusting and professional working relationship with families by providing regular contact.
• Partner with Parent Advisory Committee to host parent cafes and other workshops.
• Partner with Parent Advisory Committee to host parent-led events and initiatives.
• Responsible for coordinating a Parent Advisory Committee and ensuring members are engaged in program decision-making.
• Solicit and share family feedback with the Parent Advisory Committee for analysis, strategy, and coordination of service.
• Meet all deliverables as outlined in the contract.
• Provides targeted outreach and recruitment of participants for Family Resource Center activities to identify underserved populations.
• Meet with supervisor on a bi-weekly basis to evaluate status of families on caseload.
• Provide/facilitate training for families on self-advocacy and leadership.

Measurable Deliverables:

• Provide community education on child abuse prevention strategies on a monthly basis.
• Provide parent & health education, case management, resource and referrals, basic needs support, and/or other support services to families on caseload on a weekly basis.
• Obtain and maintain certification in Safe Care curriculum administration per National Safe Care Research and Training Center guidelines.
• Attend all required annual trainings.
• Document all attendance on a weekly basis in ETO.
• Develop together with Lead Resource Navigator, updates, reminders, and community education information on a monthly basis.

Credentials, Skills and Abilities:

• Maintain computer literacy required to meet the responsibilities of the position.
• Manage time effectively and efficiently.
• Pass a pre-employment drug screen and random drug screens and maintain emotional control, and professional composure, at all times.
• Work in a fast-paced environment.
• Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years)
• First Aid
• Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
• CPR
• Travel as needed.
• Bilingual (Spanish)
• Communicate effectively in writing and verbally in English and Spanish.
• Maintain current licenses and certificates required for the position including but not limited to:
• Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
• Demonstrate the ability to:
• Provide proof or work eligibility status upon request.

Nothing in this job description restricts management’s right to assign or reassign duties and

responsibilities to this job at any time.

Here at BCFS Health and Human Services, we are dedicated to building a diverse, inclusive, and authentic workplace. Please feel free to apply for this position even if your work experience and education do not align perfectly with every requirement for this job description. You may very well be the perfect candidate for this role or other ones that we have open. Thank you for your interest in joining our mission!

BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

BCFS Health and Human Services, is an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of BCFS Health and Human Services, not to discriminate on the basis of race, color, religion, gender, gender identity, pregnancy, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

It our policy to provide equal employment opportunity and treat all employees equally regardless of age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, genetic information or genetic predisposition or carrier status, marital status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.