Family Engagement Coordinator Jobs

: REACH Family Engagement Coordinator

Organization Summary: The REACH Project (REACH) is a non-profit 501(c)(3) that addresses the challenges facing low- income service workers, primarily but not exclusively, Texas A&M contract workers. REACH offers integrated programs and services focusing on financial stability, entrepreneurship, homeownership, health and wellness, education and community development. REACH’s vision is to create transformative campus communities where multigenerational poverty no longer exists.

Position Summary: The Family Engagement Coordinator (FEC) is a part-time team member who plays a key role in ensuring the success of the workers and their families who participate in REACH’s Entrepreneurship and 7 Steps to Homeownership and Programs. The FEC will serve as the program participants’ cheerleader, accountability partner, communications liaison and go-to contact for program questions and logistics. With training and support from the REACH leadership team, the REACH FEC will utilize various communication strategies (email, phone/text, social media, etc.) to provide support, structure and encouragement to program participants, help share their success stories, and serve as the “face” of REACH to the participants and their families. This position reports to the REACH Director of Operations (RDO).

Key Responsibilities:

• Build personal relationships with program participants and their families enrolled in the REACH 7 Steps to Homeownership Journey and Entrepreneurship programs.
• Utilize multiple communication modes, (e.g., email, phone/text, social media) to engage REACH families in their programing participation, and to foster community among all the families who REACH serves.
• Develop and report on a communication/engagement tracking document (e.g., calendar)
• Report any opportunities for improvement/best practices for REACH’s communication efforts to optimize the success of program participants.
• Monitor and respond to community member inquiries received in the general REACH email inbox.
• Assist with organizing program participant intake and attendance data.
• Facilitates access to and engagement with community partners.
• Attend all sessions of the homeownership and entrepreneurship programs to facilitate attendance tracking, engage with families in-person, and represent REACH to the families/program participants.
• Work with REACH’s Program Manager and volunteers to ensure successful family-student/volunteer interactions.

Qualifications:

• Knowledge of modern office methods, procedures, and software, including Google Suite and Microsoft Office.
• Proficient with email and social media platforms (FB, IG, Whatsapp)
• Spanish speaking a plus
• Must work well both independently and in a team environment.
• Personable, approachable, respectful, and collaborative.
• Self-starter, thorough, goal-oriented with strong organizational skills and high attention to detail.
• Ability to prepare and maintain reports.
• Ability to communicate, orally and in writing, clearly and effectively with people from varied cultural and socio-economic backgrounds.

Salary - $16/hour, part-time (15 hours per week)

Work Location – Office hours fully remote; on-site for program sessions and events.

Benefits: Work from home | Flexible schedule

The Reach Project is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, religion, military status, citizenship or any other basis protected by law. The Reach Project prohibits and will not tolerate any such discrimination or harassment.